Ever · 1 day ago
BDC Representative, SF
Ever is changing the future of auto retail with their AI-native platform focused on electric vehicles. The BDC Representative role involves handling high-volume inbound leads, qualifying customers, and setting appointments for sales teams while delivering a top-notch customer experience.
Artificial Intelligence (AI)AutomotiveE-CommerceE-Commerce PlatformsElectric VehicleRetailRetail Technology
Responsibilities
Handle high-volume inbound leads from EV buyers and sellers (phone, SMS, email, chat)
Qualify customers and understand their needs, timeline, and budget
Set high-quality appointments for Sales and Supply teams
Re-engage cold and dormant leads through structured follow-up cadences
Educate customers on Ever’s EV buying and selling process
Deliver a best-in-class, consultative customer experience
Consistently hit daily, weekly, and monthly contact and appointment targets
Maintain clean CRM records and accurate pipeline tracking
Identify patterns in lead quality and provide feedback to Marketing & Product
Help optimize scripts, outreach strategies, and sales playbooks
Qualification
Required
1–5+ years of experience in BDC, inside sales, or high-volume lead management
Strong phone presence with professional communication skills
Comfortable working fast-paced inbound and outbound queues
Track record of hitting activity and appointment goals
Coachable with a growth mindset
High energy, competitive, and resilient
Strong organizational and follow-up skills
Passion for EVs and the future of transportation
Experience using CRM and dialer systems (HubSpot, Salesforce, etc.)
Strong written communication (email & SMS)
Comfort navigating multiple tools and dashboards
Ability to manage large lead volumes efficiently
Data literacy — understands conversion metrics and funnels
Benefits
Competitive salary + performance bonus
Health, dental, and vision insurance
Flexible / Unlimited PTO
401(k) plan
Company
Ever
Ever is a full-stack AI company redefining the car shopping experience.
Funding
Current Stage
Early StageTotal Funding
$17.5M2024-12-31Seed· $17.5M
Recent News
2025-11-19
Chicago Tribune
2025-11-19
Company data provided by crunchbase