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NEOGOV · 1 day ago

Community Health Services Specialist I - Extra-Help

Ukiah, CA

Full-time

Onsite

Entry Level

$20.95/hr - $25.46/hr

1+ years exp

NEOGOV is seeking a Community Health Services Specialist I to provide temporary support in social services. This role involves case management, client advocacy, and connecting families to essential health and social services, particularly for those experiencing homelessness.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Responsibilities

Perform or assist with case management and coordinate services for clients including referrals to necessary medical, educational, social, preventative, and vocational rehabilitation services

Act as a liaison between staff and families by helping families set up appointments for a variety of social and health services and providing interpretation services between families and staff; calls to continue follow-up plans recommended by staff

Provide outreach services; engage clients in enrolling in health and social service programs; provide information on community resources, referrals; link clients to agencies and providers, and other community networks

Make appropriate referrals to community resources after assessing client needs and following up to assess progress; advocates and collaborates with local agencies with the purpose to speed up process for obtaining services. Ensure information for services provided, payment methodology, benefits, etc. is related to clients and determines eligibility. Determine client needs as appropriate

Coordinate and conduct routine home visits in order to assess families in crisis and determines appropriate intervention/referrals; provide parenting and/or household management skills training, etc

Update client demographic/financial information as necessary; advocate on behalf of clients; monitor service delivery and presents client assessments to professional staff

Translate / interpret information as necessary; serve as an outreach worker in contacts with the non-English speaking community

Process and complete applicable forms; perform telephone or in-person intake interviews; prepare and mail letters of reminder; schedule client appointments; answer questions; maintain applicable client records

Track and report grant expenditures for residential treatment, working with counselors and treatment providers, assist clients in finding suitable residential treatment programs; monitor certificate compliance, maintain resource catalog and daily bed assessments

May monitor service delivery and report on individual client's progress

May supervise visits between parents and children and/or provides occasional/emergency child care services

May arrange and/or provide transportation services to and from appointments related to service programs

May write chart notes in accordance with professional standards, state regulations and department protocol, and ensure proper filing either by filing or by providing to proper staff for filing

Take part in various group meetings and program planning meetings by participating/leading discussions, retrieving and returning files, copying educational materials, tracking attendance, etc

Provide clerical support for department such as backup receptionist or other positions; answers all incoming telephone calls and greets visitors and the general public; provides customer service and support; direct individuals to the appropriate area or assists them by providing applications, collecting and receipting money, or answering questions. Enter and retrieves a variety of complex information into a computer terminal. Collects educational materials and maintains public information bulletin boards. Order office supplies to maintain sufficient inventory for office use. Assist in training other staff members

Perform special assignments as requested to include research and preparing reports and projects

Perform other related duties as assigned

Qualification

Case managementBilingual English/SpanishClient advocacyOutreach servicesUnderstanding cultural differencesRecord keepingInterviewing techniquesComputer applicationsCommunication skillsOrganizational skillsInterpersonal skills

Required

One year of college that includes at least 9 units of coursework related to human services, child development, social or behavioral sciences or a related field

One year of progressively responsible experience providing client advocacy, outreach work, eligibility assessment or other services related to mental health, public health, and/or social services to the community

Valid Driver's License