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RSi · 2 days ago

Bad Debt Legal Collector

United States

Full-time

Onsite

Mid Level

$16.50/hr - $21/hr

3+ years exp

RSi is a recognized leader in healthcare revenue management, proudly serving healthcare providers for over 20 years. The Bad Debt Legal Collector is responsible for managing collections in the legal phase while maintaining superior customer service, acting as a liaison between the company and attorneys to resolve debts effectively.

Health CareManagement Information SystemsMedical

Responsibilities

Reviews and approves delinquent account files for appropriate collection action timely

Always determines a cost-effective resolution of accounts

Research and verify debtor assets, skip tracing debtors, as necessary

Ensure the quality, integrity, and proper work effort of assigned inventory

Understands and adheres to all policies and procedures, as well as local, state, and federal regulations, relevant to their area of operation

Maintains acceptable levels of productivity for all assigned accounts

On an auto dialer making and receiving calls in a call center environment

Documents all collection activity, maintains, and organizes unit and responds to all communication and/ or verbal inquiries from all relevant parties

Appears in court to represent the client. Must be knowledgeable of how the client determines reasonable and customary charges and testifies to that effect

Responsible for maximum productivity in the recovery of delinquent accounts

Ability to work with minimal supervision while managing multiple projects and aggressive timeline

Organizes workload and prioritizes work tasks to meet departmental goals

Responds to all communications and verbal inquiries from all relevant parties

Perform other related duties as assigned

Qualification

Collections experienceMedical terminologyMicrosoft Office SuiteReporting toolsDocumentationWork ethicsHandle confidential informationCommunication skillsDetail orientedOrganizational skills