Hoffmann Brothers · 1 day ago
Plumbing Service Field Manager
Brentwood, Missouri, United States
Full-time
Onsite
Entry, Mid Level
1+ years expHoffmann Brothers is a rapidly growing organization in the plumbing industry, and they are seeking a Plumbing Service Field Manager to enhance communication and improve efficiency within their department. The role involves providing feedback to technicians, conducting training, and ensuring overall success in collaboration with customer service and dispatch teams.
Construction
Responsibilities
Under the Plumbing Service Manager’s direction, review and prepare feedback using data from invoices, timecards, KPI reports, productivity reports and option sheets
Assist each individual technician and help them to achieve their goals, both personal and professional
Scheduling, preparing, and conducting regular 1-on-1 coaching meetings for each technician
Review technicians’ invoices and option sheets
Coordinate and conduct training and ride-alongs
Work alongside customer service and dispatch to ensure overall success of the business
Resolve customer concerns that require management involvement
Qualification
Required
Proven track record of strong performance, with 1-3 years in a leadership role preferred and solid foundational knowledge of the Plumbing industry to include the products and services offered
Ability to inspire and lead others to attain company goals
Good presentation skills; able to convey confident and decisive messages
Multi-tasker who enjoys working with diverse teams on varied projects
Detail oriented and highly organized with exceptional follow-through abilities
Selfless individual who can prioritize the needs of the team above individual needs
Passionate about Hoffmann Brothers and loves the brand
High integrity with advanced communication skills and ability to make solid connections
Strong desires to motivate technicians to be better tomorrow than they are today
Highly motivated, self-starter who is flexible and has a great attitude on life
Must consider safety one's primary job, both for personal, co‑worker and public benefit, and must have general knowledge of safe working practices and of MO‑OSHA requirements
To adequately perform the duties of this job the employee is regularly and routinely required to sit; stand, walk, stoop, use hands to finger, handle controls; hear, and talk
The employee frequently is required to reach with hands and arms
The employee must be able to climb ladders, work in hot and cold environments, and work in small crawl spaces
The employee must regularly lift and/or move 50lbs and up because the equipment being used can be heavy and cumbersome
Specific vision abilities required by this job include close vision and the ability to adjust focus
The work environment can vary depending on the season and scope of work - employees are required to work outdoors throughout the seasons
The work environment will subject employees to continual interruptions and changing priorities
Effective, consistent, and constant communication with customers, vendors, co-workers, and others is required
Benefits
Paid vacation time
Paid holidays
401K matching program up to 10%
100% employer paid medical, dental, and vision insurance premiums for you and your qualified dependents
Company
Hoffmann Brothers
Hoffmann Brothers is a Mechanical, Electrical, and Plumbing (MEP) contractor serving customers in St Louis and Nashville.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Chris Hoffmann
President & CEO
Kathryn Amsbury, CPA
Chief Financial Officer
Recent News
2023-03-02
Globe Newswire
2023-01-15
Company data provided by crunchbase