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Chenega MIOS SBU · 12 hours ago

Jr. Network Engineer

United States

Full-time

Remote

Entry Level

$78K/yr - $100K/yr

4+ years exp

Chenega MIOS SBU is a company that supports large-scale government operations by leveraging cutting-edge technology. The Jr. Network Engineer will be responsible for monitoring, maintaining, and troubleshooting network infrastructure to ensure connectivity, security, and performance of network systems in support of FCC operations.

Defense & Space

Responsibilities

Provide remote support for LAN/WAN infrastructure at the FCC GB site, ensuring uptime, reliability, and performance

Diagnose and resolve network connectivity issues, both hardware and software-related

Configure and maintain routers, switches, firewalls, and other network devices

Monitor network systems using approved tools and escalate issues when appropriate

Support patching, firmware upgrades, and configuration changes in accordance with change control policies

Collaborate with cybersecurity, infrastructure, and application teams to resolve incidents and implement enhancements

Maintain network documentation, including topology diagrams, IP schemas, and asset inventories

Participate in network security efforts, including access control, port management, and segmentation

Assist with audits, compliance reviews, and implementation of security best practices

Other duties as assigned

Qualification

Cisco network hardwareTCP/IPNetwork monitoring toolsCompTIA Network+ certificationCustomer service experienceProblem-solving skillsInterpersonal skills

Required

Bachelor's degree and 4+ years of relevant experience; OR

Associate and 6+ years of relevant experience; OR

High School and 8+ years of relevant experience

Ability to obtain CompTIA Network + certification

Public trust

Preferred

Ability to be on call for weekend/nights/holiday support

Proficiency in managing Cisco or equivalent network hardware

Familiarity with network monitoring tools and ticketing systems

Strong knowledge of TCP/IP, DNS, DHCP, and VPN technologies

Ability to work independently in a remote capacity while coordinating with onsite staff

Ability to work independently and yet be effective within a team setting

Must be capable of managing multiple efforts with time-related constraints in a fast-paced contracting environment

Demonstrated ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals

Friendly presence, helpful attitude, good interpersonal skills, and ability to work well with others

Excellent skills in Microsoft Word, Excel, and other Office applications

Proficient with Microsoft Office Applications, and experience working in a home office setting, as well as the ability to train end users on frequently asked technical issues

Ability to provide technical assistance and support over the phone; good phone skills, professional demeanor, and previous customer service experience strongly desired

Good problem-solving skills; ability to visualize a problem/situation and think abstractly to solve it