Guinco Service ยท 1 day ago
Residential Appliance Repair Technician
Guinco Service is a premier, family-owned appliance repair company that has been in operation since 1997. They are seeking a Residential Appliance Repair Technician to diagnose and repair residential home appliances while maintaining high customer satisfaction and effectively managing repair records digitally.
Customer ServiceHome AppliancesService IndustrySmall and Medium Businesses
Responsibilities
Diagnose & Repair: Accurately diagnose and repair residential home appliances (Refrigeration, Cooking, Cleaning, Laundry) to manufacturer standards
Customer Service: Maintain a high level of customer satisfaction through effective communication and a professional demeanor
Digital Management: Utilize a company-issued iPad to process repair records, reference technical information, collect payments, and issue receipts electronically
Decision Making: Make timely, independent decisions regarding repairs while working within a supportive team structure
Communication: Effectively communicate with customers, technical support, dispatch, routing, and management
Qualification
Required
2+ years of experience as a Full Line Appliance Repair Technician (Refrigeration, Cooking, Cleaning, Laundry) is required
Capable of lifting or maneuvering 50 pounds and occasionally up to 125 pounds
Willing to undergo a pre-employment drug screen, criminal background check, and driver's license check
Enthusiastic, reliable, and customer-service focused
Basic computer/tablet skills and strong mechanical aptitude
Benefits
401(k) matching
Bonus based on performance
Company car
Company parties
Competitive salary
Dental insurance
Employee discounts
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Savings bank
Training & development
Vision insurance
Wellness resources