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Guinco Service · 1 day ago

Residential Appliance Repair Technician

Oklahoma City, OK 73102

Full-time

Onsite

Entry, Mid Level

$45K/yr - $160K/yr

2+ years exp

Guinco Service is a premier, family-owned appliance repair company that has been in operation since 1997. They are seeking a Residential Appliance Repair Technician to diagnose and repair residential home appliances while maintaining high customer satisfaction and effectively managing repair records digitally.

Customer ServiceHome AppliancesService IndustrySmall and Medium Businesses

Responsibilities

Diagnose & Repair: Accurately diagnose and repair residential home appliances (Refrigeration, Cooking, Cleaning, Laundry) to manufacturer standards

Customer Service: Maintain a high level of customer satisfaction through effective communication and a professional demeanor

Digital Management: Utilize a company-issued iPad to process repair records, reference technical information, collect payments, and issue receipts electronically

Decision Making: Make timely, independent decisions regarding repairs while working within a supportive team structure

Communication: Effectively communicate with customers, technical support, dispatch, routing, and management