FacilityMate · 1 day ago
Facilities Coordinator
FacilityMate is a dynamic and fast-growing company specializing in facility maintenance and project coordination services. They are seeking a highly organized and proactive Project Coordinator to manage incoming work orders, schedule service providers, and ensure accurate documentation throughout the project lifecycle.
Responsibilities
Receive, review, and process incoming work orders via email and phone through multiple platforms including Service Channel, Corrigo, ResQ, and Ecotrak
Input work orders into the internal system (Facil-it or FIT) with complete details such as customer info, PO number, job scope, location, and supporting photos
Set up and dispatch jobs to vendors or NSPs via the FIT system based on job requirements
Schedule vendor considering job scope, required time windows, and geographic location
Monitor open work orders daily; update status in both FIT and third-party systems
Ensure all completed work orders include required documentation (e.g., before/after photos, check-in/out times, manager sign-off)
Communicate job completion to clients via their preferred method on the same day
Source and recruit new vendors in designated service regions
Assist in onboarding new customers and vendors by collecting and submitting required documentation
Maintain accurate vendor records in the company’s tracking system FIT
Qualification
Required
Prior experience in project coordination, facilities management, or a similar operational role preferred
Proficiency in using service management software (e.g., Service Channel, Corrigo, ResQ, Ecotrak)
Strong organizational skills and attention to detail
Excellent written and verbal communication skills
Ability to multitask in a fast-paced environment
Self-motivated, proactive, and solution-oriented
Tech-savvy with the ability to learn new systems quickly
Company
FacilityMate
FacilityMate is your go-to partner for your facilities needs! Contact us today @ request@facilitym8.com
Funding
Current Stage
Early StageCompany data provided by crunchbase