Apply on Employer Site

Green Thumb Industries (GTI) · 1 day ago

General Manager

Bonita Springs, Florida, United States

Full-time

Onsite

Lead/Staff, Director/Executive

5+ years exp

Green Thumb is proudly on a mission to promote well-being through the power of cannabis. They are looking for a General Manager at RISE Dispensary to lead, manage, and inspire a diverse team in driving results and delivering memorable consumer experiences while overseeing dispensary operations and compliance.

Alternative MedicineCannabisMedical

Responsibilities

Deliver direction, oversight, and execution of all dispensary operations. Ensure the dispensary is compliant with security, inventory, and local and state regulations

Drive revenue and profit through effective execution of programs, initiatives, and regionalized instore promotions

Oversee and manage quality product inventory, financial records, and Seed to Sale compliance

Maintain and enforce cash management handling protocols and daily reconciliation

Manage effective order & expense management processes aligned with store budgets

Conduct monthly audits and scorecard business reviews to identify operational inefficiencies and process improvement opportunities

Coach Leaders and Team Members to consistently deliver memorable, positive in-store customer experiences

Ensure “Leader on Duty” (LOD) presence is appropriately scheduled throughout the store. Coach Leaders to actively supervise, recognize team members and redirect behaviors during LOD shifts

Drive revenue through a seamless omni-channel customer experience and lead teams to deliver a consistent experience across in-store, drive-thru, curbside & delivery

Coach leadership team to deliver Loyalty goals, drive customer retention and repeat traffic

Serve as a liaison to the local community and support community outreach events and initiatives

Build and retain a high-performing team through selecting the best talent and effective onboarding, training, and development

Inspire a culture of engagement and performance through coaching, feedback, and recognition

Motivate dispensary team to exceed revenue targets and key metrics, emphasizing team member behaviors, service techniques and product knowledge

Monitor staffing needs and ensure scheduling practices align to store labor goals. Hold team members accountable for accurate timekeeping, schedule compliance, and reliability

Develop Leader and Team Member talent and effectively address performance issues on a timely basis

Regular, dependable attendance and punctuality

Perform other duties as needed

Qualification

Retail management experienceInventory controlCannabis industry knowledgePOS business operationsData analysisLeadership skillsCommunication skillsProblem-solvingTeam collaborationAdaptability

Required

Bachelor's degree or comparable business experience

At least five years in a supervisory or management role in a retail setting, specifically with POS business operations

Inventory control experience is required

Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs

Must have reliable, responsible, and dependable attendance

Must be 21 years or older

Must pass any and all required background checks

Must possess a valid driver's license or state ID

Must be and remain compliant with all legal and company regulations for working in the industry

Must understand and comply with the rules, regulations, policies, and procedures of Green Thumb

Must have a solid understanding of the Cannabis laws, rules and regulations and passion to further their understanding and knowledge of the industry and the laws

Must be proactive, with a strong work ethic, attention to detail, and strong communication and leadership skills

Meet timelines consistently and be able to work under pressure effectively

Continuously open to constructive, developmental feedback, ability to maintain composure even in difficult situations

High interpersonal skills in a fast-paced, deadline-oriented environment, often working cross-functionally

Highly motivated, self-directed, innovative and able to work independently or among teams with keen judgment, common sense and resourcefulness

Adapts and thrives in a demanding, fast-paced environment

Possesses a high level of critical thinking

Operates with a high level of professionalism and integrity, including dealing with confidential information and complying with HIPAA requirements

Ability to resolve conflict, handle employee and customer complaints, and settle disputes

Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a workday)

Move about the dispensary to fulfill work assignments and assist employees and patients and/or customers in various locations of the dispensary

Remain in a stationary position, if required, up to and including in an office setting, to meet the needs of the business and complete managerial tasks timely

Converse and communicate with individuals and groups of people directly

Operate point of sale system, computer, and other office productivity machinery in order to use online programming and software including word processing, database management, spreadsheet applications, and email

Prepare patient and/or customer orders by moving and placing products

Inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries

Move inventory and materials weighing up to 30 pounds independently

Position self to move inventory and materials in storage areas