Apply on Employer Site

American Bureau of Shipping (ABS) · 16 hours ago

Technical Writer

1701 City Plaza Drive, Spring, TX, 77389, US

Full-time

Onsite

Senior Level

5+ years exp

American Bureau of Shipping (ABS) is a maritime software as a service (SaaS) company dedicated to improving vessel performance. The Technical Writer is responsible for developing and maintaining product-related documentation, collaborating with various teams to ensure clear and concise content that enhances user experience.

EnergyMarine TransportationNon ProfitRenewable EnergyShipping

H1B Sponsor Likely

Responsibilities

Develop high-quality technical and end-user documentation focused on driving customer success and enablement, as well as increase overall product adoption

Work in fast-paced agile environment with both onshore and offshore teams, various schedules, and frequent release cycles

Translate complex product information into clear, concise, and easy-to-understand content for both technical and non-technical users

Capture and incorporate screen shots and graphics into documentation for enhanced usability

Partner closely with engineering and product management teams to gain a deep understanding of products supported; including learning about target audiences to ensure the best user experience is delivered

Act as the first user to test new features and functionality; ability to analyze, understand and advocate for the needs and expectations of target audiences

Own the document review process to gather feedback and incorporate changes as needed

Qualification

Instructional designContent developmentTechnical documentationAgile environmentSoftware development lifecycleMicrosoft Office 365Online Help AuthoringQuick learnerTeam playerSelf-starter

Required

Bachelor's degree in communications or a relevant field

At least 5 years of experience in developing both technical and end-user documentation, with a minimum of 3 years of strong instructional design experience

Self-starter, comfortable asking questions, as well as, working independently or with a team

Solid working knowledge of content development practices

Understanding of software concepts and the SDLC (software development lifecycle)

A team player, and self-motivated quick learner, ready to explore new technologies and solutions

Proficient at working with the following tools: Microsoft Office 365: Word, Excel, PowerPoint, Teams, etc

Proficient at working with the following tools: Online Help Authoring: Adobe RoboHelp, Madcap Flare, or other

Proficient at working with the following tools: Screenshot and Video Capture: TechSmith SnagIt, Adobe Photoshop, or other

Preferred

Preferred experience working with the following tools: Agile Software Development Tools: ADO (Azure DevOps), JIRA, or other

Preferred experience working with the following tools: eLearning Development: Adobe Captivate, TechSmith Camtasia, Articulate Storyline or other

Preferred experience working with the following tools: In-App Content Development: Gainsight PX, WalkMe, or other user engagement tool

Benefits

Medical insurance (PPO and HD)

Dental and vision insurance

Health Savings account (HSA)

Flexible Savings Account (FSA)

Life insurance

Accidental death and dismemberment insurance

Disability leave programs

Parental leave program

Paid holidays

Paid vacation time

Employee Assistance Plan (EAP)

401K plan with a generous company match

Company

American Bureau of Shipping (ABS)

Glassdoor3.7

Since its founding in 1862, ABS has been committed to setting standards for safety and excellence as one of the world’s leading ship classification organizations.

Founded in 1862

Houston, Texas, USA

5001-10000 employees

http://ww2.eagle.org

H1B Sponsorship

American Bureau of Shipping (ABS) has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (12)

2024 (11)

2023 (9)

2022 (19)

2021 (16)

2020 (27)