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Alarm.com · 2 days ago

Operations Specialist

Shreveport, Louisiana

Full-time

Onsite

Entry Level

1+ years exp

CHeKT is a technology startup that is part of Alarm.com, focused on revolutionizing the security industry. They are seeking an Operations Specialist to manage administrative support, office operations, and project coordination while leveraging AI-driven tools to optimize workflows and enhance productivity.

InternetInternet of ThingsSecurityWireless

Culture & Values

No H1B

Responsibilities

Manage calendars, coordinate travel and team events, and prepare materials for internal and external meetings and presentations

Ensure office operations run smoothly including the physical office needs such as supplies and equipment as well as ensuring team members have the resources needed to be successful

Assist with budgeting, purchase orders, expense tracking and reporting, and managing relationships with vendors and service providers to include support for customer and partner billing, invoicing, and collections

Assist with cross-departmental and cross-company projects, tracking deadlines, and executing on deliverables

Leverage AI-driven tools to automate routine tasks like scheduling and data entry, where possible. Identify, implement and refine administrative processes to enhance team member & partner productivity

Whatever else comes your way! This is an “all hands on deck” culture

Qualification

AI utilizationProject management softwareMicrosoft OfficeOperations managementFinance/Accounting systemsChange managementService mindsetConflict resolutionCommunicationProblem-solvingAdaptabilityConfidentiality

Required

1–3 years in an operations, project management, customer service, administrative or analytical role, preferably within a startup or fast-paced environment

Bachelor's degree in Business Administration, Operations Management, or a related field. Relevant work experience will be considered in place of a degree

Proven leadership aptitude and skills such as conflict resolution, change management, and independent decision making displayed in a professional, academic, educational, or extracurricular setting

Experience and interest in utilizing AI across multiple functions for accelerating productivity

Proficiency in Microsoft Office (especially Excel), collaboration tools, project management software and Finance/Accounting, CRM or ERP systems

Proactive nature, strong work ethic and ability to work independently

Strong verbal and written communication

Exceptional problem-solving and high emotional intelligence to resolve conflicts and address operational opportunities independently

A 'can-do' attitude with exceptional adaptability and interest in 'wearing many hats' to handle shifting priorities in a rapidly changing environment

Deep service mindset and orientation around delivering best in class white glove experiences to our clients and partners

Exceptional discretion in handling sensitive financial and executive information