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Hays · 6 days ago

Desktop (Walk Up Bar)

Indianapolis, IN

Contract

Onsite

New Grad, Entry Level

$20/hr - $26/hr

Hays is a recruitment company seeking a Desktop Support professional in Indianapolis, IN. The role involves providing technical support at a TechBar, performing hardware repairs, software installations, and device imaging while delivering excellent customer service to meet business objectives.

Information ServicesRecruitingStaffing Agency

No H1B

Responsibilities

Partners with business leaders to deliver services that support company objectives and that are consistent with Winning Together values

Perform a range of technical work activities either remotely or at customer site to meet business and customer requirements

Coordinate small teams delivering basic work packages in line with company process to meet business and customer requirements

Document and reports on work completed to ensure compliance with Company and Customer Procedures

Escalate issues in line with company processes to ensure customer demands are met and evaluate escalations and action appropriately to ensure customer demands are met

Provide customer service to internal and external customers to ensure consistent experience

Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution

Embrace and support Computacenter’s mission and core values

Qualification

WindowsDell PCsA+ CertificationCustomer serviceIT Desktop Service

Required

Legally eligible to work in the United States

Able to follow instructions and procedures

Proven experience in IT Desktop Service environment

Uses information systems, technology functions and applications in line with IT industry standards as appropriate to the role

Demonstrates an organized approach to work

Demonstrates customer service abilities

Routine administrative skills

Good interpersonal skills, basic literacy and numeracy skills

Demonstrates awareness of health and safety at work

Able to meet the physical requirements of the usual and customary methods of performing the job functions, including: a variety of standing, sitting, and walking throughout the day; lifting of up to 50 pounds

Preferred

A+

Great customer service skills

Experience in Manufacturing / Administration Buildings

Benefits

Full medical benefits

Dental benefits

Vision benefits

401K

Life Insurance ($20,000 benefit)

Company

Hays

Glassdoor3.5

Hays is a leading global professional recruiting group, they are expert at recruiting qualified, professional and skilled people worldwide. It is a sub-organization of Hays plc.

Founded in 2000