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Flora Food Group · 2 days ago

3PL Manager

New Century, KS, US

Full-time

Onsite

Senior Level

5+ years exp

Flora Food Group is a global branded food champion offering nutritious food options across multiple categories. They are seeking a 3PL Manager to oversee operational excellence and inventory accuracy within their North American 3PL distribution network, ensuring compliance with company standards and driving continuous improvement.

Food and BeverageFood ProcessingNutritionWholesale

Responsibilities

Act as primary operational liaison between Flora and 3PL for all warehouse execution activities

Ensure 3PL partners adhere to Flora SOPs, safety standards, and operational processes at all times

Monitor and manage daily DC performance including receiving, put-away, picking, loading, appointments, and outbound execution

Conduct weekly and monthly KPI reviews, ensuring clear corrective action plans for underperformance

Ensure alignment with FEFO/FIFO policies, customer freshness requirements, and DC-to-DC transfer rules

Validate proper use of WMS/SAP processes (ASN, GR, shipment confirmation, repack, etc.)

Identify operational risks early and escalate with mitigation plans

Track, process all 3PL invoices and make sure the accuracy of these charges

Own inventory accuracy across the entire North America 3PL network (US + CA)

Manage daily/weekly cycle count program, stock reconciliation, and discrepancy investigations

Lead annual physical inventory processes and support external audits (e.g., Deloitte)

Ensure timely and accurate WMS-to-SAP alignment; partner with IT/EDI as needed

Drive root cause analysis for inventory variances and implement sustainable corrective actions

Ensure compliance with Flora’s global inventory control framework

Develop, publish, and maintain robust SOPs for all warehouse processes

Reinforce process discipline with 3PL partners through regular audits and training

Lead continuous improvement initiatives to improve service, reduce waste, and minimize operating inefficiencies

Drive value creation agenda within the DC network to identify savings opportunities

Drive productivity and efficiency projects within the warehouses

Standardize best practices across the network in collaboration with Global Outsourced Warehousing teams

Support achievement of Flora’s 99%+ service level target by ensuring flawless outbound execution

Review order allocation, picking quality, fill rates, and OTIF performance

Partner with Customer Service, Planning, and Quality to troubleshoot order or shipment issues

Ensure strict adherence to QA and product handling requirements, including OOS management and blocked stock processes

Work closely with Supply Planning, Customer Service, Quality, IT, WMS/EDI teams, Finance, and the Factory CI team

Participate in daily/weekly ITP / IBP forums as the logistics representative for DC readiness

Support new product introductions, seasonal ramp-ups, and major promotional events

Track, analyze, and publish KPI dashboards for internal and external stakeholders

Ensure monthly business reviews with 3PL partners that include trends, issues, risks, and continuous improvement initiatives

Support leadership in vendor performance scoring and contract compliance assessments

Support logistics readiness and execution for major projects (e.g., new innovations, facility expansions, system go-lives)

Champion safety culture and ensure 3PLs meet Flora safety requirements

Perform ad hoc operational deep-dives when needed to protect customer service or mitigate inventory risks

Represent the Logistics team during audits, system changes, and cross-functional initiatives

Qualification

Logistics ManagementInventory ControlWMS/SAP ProficiencySupplier Relationship ManagementAnalytical SkillsStakeholder ManagementAutonomous WorkCommunication SkillsProblem-Solving SkillsAdaptability