Luna Physical Therapy · 1 day ago
Remote Revenue Cycle Phone Support & Billing Assistant
United States
Full-time
Remote
Entry Level
$16/hr - $21/hr
1+ years expLuna Physical Therapy is a company that has redefined physical therapy through innovative technology and a mission-driven culture. They are seeking a Remote Patient Billing & Support Assistant to assist patients with payments and insurance questions, ensuring a positive and efficient billing experience.
AppsFitnessHealth CareWellness
Responsibilities
Answer inbound patient phone calls as they come in
Manages Copay Collections and communicates with other departments, for any needs/patient reach out
Create Partner cases Daily
Weekly posting of late cancels
Daily review of patient electronic communications and delegation as needed
Create and maintain billing ledgers for patients with specific requests for their insurances
Assist other teammates in larger projects as needed
Learn/understand the basics of insurance billing: PPOs, HMOs, Medicare, Workers Comp to support the team and other teams as necessary
Maintains industry level working knowledge of medical billing occurring in Luna
Support Admin functions
Queue based work for their sole job function (authorizations, insurance payment posting, etc.)
Achieves goals set by management
Achieving daily, weekly, monthly and quarterly goals to patient payments and supporting documentation is completed
Performs Ad Hoc tasks at managers discretion
Qualification
Required
Typically requires a minimum of 1 year of related experience
Experience in healthcare billing, medical coding, customer service, or call center support
Strong attention to detail and time management skills
A positive attitude and an eagerness to learn
Organized, empathetic, and tech-savvy
Benefits
Paid Time Off with holiday
Medical, dental & vision insurance on the first of the month following start date
Company
Luna Physical Therapy
Founded in 2018, Luna is the leading in-home, tech-enabled physical therapy platform.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2025-05-02Series C
2023-06-22Series B
2022-06-02Series B
Leadership Team
R
Ryan Gaffney
CTO Co-Founder
Recent News
Android Headlines
2026-01-07
2026-01-06
Company data provided by crunchbase