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Informa · 13 hours ago

Training Coordinator - Black Hat

605 3rd Ave, New York, NY 10158, USA

Full-time

Hybrid

Entry Level

$60K/yr - $70K/yr

1+ years exp

Informa is a leading company in B2B events, focusing on creating influential festivals. The Training Coordinator will be responsible for producing and delivering high-quality training content for Black Hat's events, collaborating with various teams to ensure the training offerings meet cutting-edge standards.

B2BBusiness IntelligenceEventsInformation ServicesLead GenerationMarketingPublishing

Responsibilities

Support needs assessments and gap analyses to identify relevant cybersecurity training topics and skill-sets

Work with SMEs to design courses, labs, workshops, and hands-on components

Develop instructional materials, slide decks, exercises, assessments, labs, and reference materials

Incorporate adult-learning best practices and varied modalities (instructor-led, virtual instructor-led, hands-on, blended, self-paced)

Support production design and coordinate training content (preparing materials, securing lab environments, tools, platforms, etc.)

Manage timelines, deliverables, and logistics to ensure modules are production-ready

Support content localization / adaptation as needed for different geographies

Coordinate rehearsal / dry-run sessions with instructors to refine delivery

Support selection and implementation of tools and platforms for eLearning, virtual classroom, lab infrastructure, multimedia, etc

Ensure that learning and lab environments function properly

Manage content within Learning Management Systems (LMS) or similar delivery platforms

Ensure compatibility, accessibility, and usability of all training resources (e.g. WCAG, Section 508, multilingual support if needed)

Collect feedback from participants and instructors

Monitor metrics of learning effectiveness (participant satisfaction, mastery of skills, post-training outcomes)

Support refinement of content and delivery based on evidence and feedback

Ensure consistency in instructional quality across all courses

Serve as liaison between Black Hat, external instructors / SMEs, internal teams (tech, marketing, operations)

Facilitate content development sessions, review cycles, and ensure subject matter expertise is appropriately integrated

Ensure alignment with Black Hat’s brand, style, security standards, and regulatory / legal guidelines

Support production of digital assets (video, recorded labs, supplementary media) for on-demand or hybrid training offerings

Qualification

Instructional designELearning authoring toolsProject managementCybersecurity knowledgeLMS managementCommunication skillsAttention to detailAdaptability

Required

Typically 1-2 years in instructional design / learning experience design, preferably with experience in technical / cybersecurity content

Experience with eLearning authoring tools (e.g. Articulate Storyline, Rise, Captivate), virtual or hands-on lab platforms, multimedia editing, LMS management

Comfortable with producing or managing video, audio, graphics; or working with vendors for these

Strong organization, ability to handle multiple concurrent training productions, meet deadlines, manage budgets

Excellent written and spoken communication, ability to edit and proofread content; must collaborate effectively with SMEs and cross-functional teams

Ensures content accuracy, consistency, style, polish, and usability

Comfortable working in fast-paced, evolving environments; able to adjust content and delivery to meet varied learner needs / event formats (in-person, virtual, hybrid)

Bachelor's degree in Instructional Design, Education, Learning Sciences, Cybersecurity, or related field preferred. Advanced degree is a plus

Preferred

Solid understanding of cybersecurity / information security domains (e.g. penetration testing, exploit development, incident response, cloud security, digital forensics). Ability to work with SMEs to translate advanced technical topics

Prior experience with conference-style training programs

Experience in or passion for cybersecurity research, labs, or community (e.g. CTFs, exploits, open source)

Experience with multimedia production / video editing

Familiarity with multilingual content and/or localization workflows

Experience with compliance / accreditation in training

Familiarity with virtual lab providers or cloud environments for hands-on training

Benefits

Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment

Broader impact: take up to four days per year to volunteer, with charity match funding available too

Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves

Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year

Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount

Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more

Recognition for great work, with global awards and kudos programs

As an international company, the chance to collaborate with teams around the world