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Gordon Food Service · 1 day ago

Regional Multi-Unit Restaurant Account Manager

Columbus, Ohio

Full-time

Onsite

Senior Level

6+ years exp

Gordon Food Service is a leader in the food service industry, and they are seeking a Regional Multi-Unit Restaurant Account Manager to manage and develop business relationships with regional multi-unit chain customers. The role involves acquiring new business, collaborating with key decision-makers, and managing customer agreements and profitability.

Food and Beverage

Responsibilities

Manage the development of new and existing multi-unit business within assigned region, defines project scope and assumes ownership of all prime vendor presentations and participates in the regions long range planning process

Acquires new business through development of a key account prospect list and implementing business plans accordingly

Collaborates with key decision-makers and executives of accounts and prospective accounts to build and maintain business relationships

Coordinates the demonstration or presentation of products and discusses applications, using samples or marketing material, emphasizing salable features based on price or value to benefit customer’s business operations

Utilizes and applies customer profitability and pricing models to negotiate customer agreements

Reports monthly to leadership team regarding current and potential customer activities and developments

Creates and reviews monthly reports to include customer KPI, locked-in-pricing and proprietary items lists

Manages credit terms within established parameters created by the finance department and directs collection of accounts receivable to manage credit relationship with customers

Provides direct line of communication with the US National Chain support departments and Regional Chain Support Manager

Participates in training the Customer Development Specialist and Associates to ensure their understanding of the Regional Chain Manager’s role and of key customer relationships

Maintain knowledge of segment through industry magazines and local culinary organizations

Demonstrate and deliver understanding of Foodservice Industry and operations

Understand areas of customer focus, including Sales Building, Staffing, Profitability, and Compliance

Collaborates with direct supervisors to develop capital and operational budget needs for the department

Performs other duties as assigned

Qualification

Business developmentCustomer serviceNegotiationMarket researchP&L statementsPresentation skillsProblem-solvingOrganizational skillsCommunication skillsTeamworkStrategic thinkingCreativity

Required

High School Diploma/Equivalent required

Six years of business development experience required

Must have excellent written, verbal, organizational and communication skills as well as problem-solving capabilities

Must have ability to prepare and deliver presentations and speak at minor functions as a departmental representative

Must have the ability to multi-task, prioritize and be able to work independently or within a team environment

Must have strong negotiation, customer service focus, be a strategic thinker, inquisitive, innovative and creative in order to build relationships, network, link resources and apply business practices

Ability to understand and utilize market research and P&L statements

Must be able to travel to different locations

Desktop or laptop computer

Networked printer/copier/facsimile machine

Microsoft Office products (Excel, Word, PowerPoint, Internet Explorer)

Google Apps (Gmail, Calendar, Sites, Drive, Docs, Groups)

Sales Software (CQ Marketing Encyclopedia, Dobbin and Citrix applications)