Downtown Specialist jobs in United States
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NEOGOV · 1 day ago

Downtown Specialist

NEOGOV is seeking a Downtown Specialist to focus on downtown cleanliness and oversee the Brighten Bloomington program. The role involves general maintenance, customer interaction, and managing contractual crews to ensure the upkeep of the downtown area.

GovTechHuman ResourcesInformation TechnologySoftware
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Responsibilities

Oversees the day to day operation of the Brighten Bloomington program, which includes assigning work areas, monitoring progress, and ensuring crews’ use necessary tools, equipment, and personal protective equipment
Patrols downtown area and other high priority rights of way to identify and address issues of cleanliness, safety, maintenance, and general concerns brought forth by merchants and other members of the public including curb painting and weed management along curbs, medians, and other right of way infrastructure such as sidewalks, sidepaths, and pedestrian islands
Takes all reasonable steps to maintain a safe work environment including creating and implementing temporary traffic control plans and work zones
Responsible for litter removal, graffiti eradication in the right of way or on City property, ensuring that signal poles and switch boxes are free of attachments, scraping up gum, power washing alleys and sidewalks, shoveling snow, and generally taking care of the downtown
Maintains daily contact with general public; giving directions, answering questions, responding to issues, and explaining local regulations
Assists with road closures for downtown Special Events in the Right of Way. Works with Parking Services and BFD to ensure barricades and other traffic control infrastructure is in place
Addresses issues brought forth by citizens either directly or by notifying the appropriate City department or employee
Alerts City crews to deteriorating sidewalks, planters, pet-related issues, and other areas of concern
Properly maintains and oversees vehicles, equipment, tools, and supplies to ensure they are in working order
Monitors problem areas and maintains contact with the Park Patrol, HAND compliance officers, Parking Enforcement personnel, and BPD to report skateboarding and panhandling problems as well as issues such as blocked alleys and other illegally parked vehicles that block handicapped spaces or fire lanes
Administers community standard first-aid and CPR when necessary. Takes PPE and Bloodborne Pathogens Training and adheres to best practices
Occasionally performs office duties such as answering telephones
During inclement weather, incumbent may be requested to perform a number of tasks including office clerical duties
Performs related duties as assigned

Qualification

Maintenance experienceCustodial experienceLandscaping experienceHand tools proficiencyPower tools proficiencyCPR certificationFirst Aid certificationPPE trainingTraffic Control Technician CourseTraining others

Required

High school education or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities
Minimum experience of one year in maintenance, custodial and landscaping
Minimum experience of one year using and maintaining hand tools, power tools, and other equipment such as trucks, ATVs, and trailers
Ability to train, coordinate, direct and evaluate the work of others
Ability to successfully complete CPR and First-Aid Training as well as PPE and Bloodborne Pathogen Training within the first year of employment
Ability to successfully complete ATSSA Traffic Control Technician Course within the first year of employment

Benefits

Health care
Dental
Vision
Retirement
Deferred compensation plans
Flexible spending accounts
Life insurance
Long-term disability
Holidays
Personal time off
Employee Tuition reimbursement plan
Student Loan Forgiveness: The City of Bloomington is an eligible employer for the Public Service Loan Forgiveness program.
Sustainable Commuter Incentive program
Free ride on the Bloomington Transit

Company

NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

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Shane Evangelist
CEO
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Brandon McDonald
Head Of Marketing
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Company data provided by crunchbase