Head Teller jobs in United States
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Community Bank · 1 week ago

Head Teller

Community Bank is seeking a Head Teller to provide supervisory support for front line tellers. The role involves handling technical training, ensuring compliance with policies, and overseeing financial transactions while maintaining customer service excellence.

BankingCommunitiesFinanceFinancial ServicesLeisure

Responsibilities

Provide supervisory support for front line tellers
Handle Teller technical training
Ensure tellers are updated on policy changes
Schedule Tellers
Work with Tellers to resolve problems
Ensure that all financial transactions are properly handled
Monitor and oversee teller financial transactions and balancing
Ensure security of customer information
Follow bank protocols for security
Adhere to all federal and state laws and requirements in financial reporting
Serve customers at teller windows inside the bank, at the drive-thru, and on the telephone in the absence of an adequate number of Tellers
Read and understand all relevant laws, policies, and procedures related to their job duties
Supervise the Tellers
Report to the Teller Supervisor or designated Branch Officer

Qualification

Customer service skillsSupervisory experienceLawsPoliciesTeller trainingTeam player

Required

Graduation from high school or equivalent GED required
A minimum of two year's work experience in an area requiring customer service skills, OR a minimum of one year's work experience as a bank teller
Education may be substituted for experience

Preferred

Some college or post graduate technical training preferred

Company

Community Bank

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One of the South’s fastest-growing financial institutions did not originate in a large, metropolitan area or grow with the usual bank business plan.

Funding

Current Stage
Late Stage

Leadership Team

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Tammy Phillips
Chief Administration Officer
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Company data provided by crunchbase