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RP MANAGEMENT INC · 1 day ago

Community Manager

Bethlehem, PA, US

Full-time

Onsite

Entry Level

$60K/yr - $80K/yr

1+ years exp

RP MANAGEMENT INC is seeking a Community Manager to oversee the day-to-day operations of a specific property. The role involves supervising staff, implementing policies, and ensuring compliance with housing laws while maintaining tenant relations and property marketing efforts.

Property ManagementReal EstateResidential

Responsibilities

Responsible for the overall day-to-day operations of a specific property, including supervision of all office and maintenance personnel

Initiate and implement policies, procedures, forms, schedules, and/or controls as necessary to properly manage the property and on-site staff under the direction and approval of the Asset Manager

Supervise the performance of all property staff including the preparation of annual performance reviews

Participate in selection of site employees with Asset Manager and assume primary responsibility for employee advertising and preliminary interviewing

Train Assistant Community Manager\Leasing Consultant and maintenance personnel

Supervise and, where necessary, reprimand staff when procedures and/or schedules are not being followed according to RP Management’s policies

Establish and maintain regular daily office hours ensuring adequate coverage on weekends and holidays as required

Establish and maintain good answering service relations and systems for exchange of information and keep answering service up-to-date with calling sequences and accurate names and numbers

Maintain accurate, efficient files for all site administration including tenant files, applicant files, vendor and contractor files, accounting files, etc

Implement marketing and advertising campaign for leasing of apartments as approved by Asset Manager

Coordinate resident events such as open houses, Realtor tours, and tenant promotional activities

Maintain constant awareness of market conditions affecting the leasing and general operations of the property, including but not limited to, knowing the competition and corporate in/out migration

Process and review for approval all applications and diligently screen applicants according to RP management operational procedures

Show apartments as necessary

Monitor rental and deposit collections

Monitor landlord-tenant relations and assess and resolve tenant complaints expeditiously

Supervise the work order logs to assure expeditious and proper response to tenants’ needs

Confirm that tenants are fully and properly notified of all issues that affect their tenancy, including filing court documents for eviction, and attending scheduled court hearings as Landlord’s Representative

Maintain constant adherence to the Landlord Tenant code and other laws and ordinances affecting the property and industry as a whole

Maintain constant awareness and compliance with Fair Housing Laws

Conduct unit inspections for determination of tenant’s security deposit disposition according to RP Management’s policies and procedures

Prepare security disposition letters, security deposit returns, and reports according to RP Management’s policy

Oversee the proper preparation of payroll timesheets and adjustments

Maintain familiarity with all procedures and requirements of accounts payable and accounts receivable

Approve and process all property expenditures according to RP Management guidelines

Perform data entry as required of community managers and directed by RP Management

Prepare and submit to the Asset Manager for review quarterly Competitive Market Analysis

Prepare and submit to Home Office all required reports including, but not limited to, the weekly occupancy summary, move-in/move-out analysis, traffic reports, and rent rolls

Prepare and submit to Asset Manager for approval monthly lease renewals

Take part in preparing annual operating budget with Asset Manager and be responsible for maintaining budgetary guidelines on items within your control and according to RP Management’s policies and procedures

Assume primary responsibility for appropriate building security measures, incident documentation, and proper notification to management, Safety Committee, owners, and insurance carriers as required by RP Management’s policies and procedures

Maintain a continuous list of property needs and concerns including administrative, maintenance, and those that are market driven

Assure that multiple bids for contract work are obtained and presented to Asset Manager and Regional Maintenance Manager

Confirm the adherence to proper preventive maintenance schedules

Perform all pre-move-in inspections of apartments being turned

Conduct and document unit inspections in conjunction with Asset Manager and Regional Maintenance Manager

Qualification

Property managementYardiMicrosoft OfficeOrganizedDetail-oriented

Required

Supervise the performance of all property staff including the preparation of annual performance reviews

Participate in selection of site employees with Asset Manager and assume primary responsibility for employee advertising and preliminary interviewing

Train Assistant Community Manager/Leasing Consultant and maintenance personnel

Supervise and, where necessary, reprimand staff when procedures and/or schedules are not being followed according to RP Management's policies

Establish and maintain regular daily office hours ensuring adequate coverage on weekends and holidays as required

Establish and maintain good answering service relations and systems for exchange of information and keep answering service up-to-date with calling sequences and accurate names and numbers

Maintain accurate, efficient files for all site administration including tenant files, applicant files, vendor and contractor files, accounting files, etc

Implement marketing and advertising campaign for leasing of apartments as approved by Asset Manager

Coordinate resident events such as open houses, Realtor tours, and tenant promotional activities

Maintain constant awareness of market conditions affecting the leasing and general operations of the property, including but not limited to, knowing the competition and corporate in/out migration

Process and review for approval all applications and diligently screen applicants according to RP management operational procedures

Show apartments as necessary

Monitor rental and deposit collections

Monitor landlord-tenant relations and assess and resolve tenant complaints expeditiously

Supervise the work order logs to assure expeditious and proper response to tenants' needs

Maintain constant adherence to the Landlord Tenant code and other laws and ordinances affecting the property and industry as a whole

Maintain constant awareness and compliance with Fair Housing Laws

Conduct unit inspections for determination of tenant's security deposit disposition according to RP Management's policies and procedures

Prepare security disposition letters, security deposit returns, and reports according to RP Management's policy