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charity: water · 1 day ago

Key Relationships Coordinator (Remote)

United States

Full-time

Remote

New Grad, Entry Level

$51K/yr - $59K/yr

0+ years exp

charity: water is a nonprofit organization dedicated to providing clean water solutions. As the Key Relationships Coordinator, you will support the frontline fundraising team by managing administrative tasks, facilitating meetings, and enhancing donor relationships to achieve fundraising goals.

CharityNon Profit

Culture & Values

No H1B

Responsibilities

Triaging and responding to donor inquiries and FAQs through our customer service platform

Managing team-wide administrative tasks, from supporting with data entry and list exports in Salesforce to meeting facilitation and assisting with prospect research

Project management of both one-time and ongoing internal team projects throughout the year

Mastering Salesforce, Zendesk, Notion, Jira, iWave, Keynote, and all other tools used by the Key Relationships team, helping to keep our donors happy, data clean, and records up-to-date

Exploring creative methods to express our gratitude to donors, writing thank you notes, and fulfilling gifting requests for VIP donors on an ad hoc basis

Managing printing and shipping requests for the team and our supporters

Supporting the team with the planning and execution of donor trips and regional events as needed

Becoming an expert on charity: water’s programmatic work and staying up to date on international Water, Sanitation & Hygiene (WASH) issues as a whole

Qualification

SalesforceCustomer serviceProject managementZendeskNotionJiraPassion for missionCommunication skillsAttention to detailProblem-solvingTeam-oriented mentality