University of Michigan · 2 days ago
Research Cloud Solutions Designer
Ann Arbor, MI
Full-time
Hybrid
Entry, Mid Level
$74K/yr - $80K/yr
2+ years expThe University of Michigan's Advanced Research Computing (ARC) organization is seeking a Research Cloud Solutions Designer. This role involves building, operating, and supporting secure enclaves for sensitive data research in AWS, as well as creating software-defined solutions for data analytics and integrating existing support resources into automated recipes.
E-LearningEducationHigher EducationUniversities
Responsibilities
Build, update, modify, and support Windows Virtual Desktops and Servers in the ARC Public Secure Enclave Services using cloud-init and other accepted Microsoft support tools
Build, update, modify, and support Linux Virtual Desktops and Servers in the ARC Public Secure Enclave Services (SES) using Ansible
Install and update research software on request for any of the supported Virtual Desktops and Servers on the service
Design, build, update, and support a repeatable process for creating new Virtual Desktops and Servers for both Linux and Windows, with data security at the forefront
Update and support an automated, repeatable process for deploying the enclave infrastructure for new faculty enclaves in conjunction with other members of the ARC Cloud Team
Responsible for reviewing security scans for SES networks and remediating any issues listed in the scans
Meeting with faculty to find appropriate solutions for their research problems in the secure enclave service
Develop and maintain professional relationships both with other ARC-TS members and affiliates to advance and support computational research around the University
Acts as a representative of ARC in relevant campus groups, forums, communities, and discussions. Provide updates and advice to the team on relevant initiatives, staying informed about the latest trends in scientific hardware and application technology
Qualification
Required
Bachelor's degree in computer science, engineering or an equivalent combination of education and experience
Minimum of two (2) years of experience in a related role requiring confidentiality, timeliness, customer service, organization, prioritization, troubleshooting, analysis, problem solving, and the ability to work independently
Strong understanding of Windows Desktop and Server deployments, including VDI, Windows SCCM, creating and maintaining Group Policy Objects, and working with Active Directory objects in a shared environment
Strong understanding of Linux Desktop and Server deployments, including Kickstart/Preconfig, and Ansible or other automated deployment mechanisms
Familiarity with operating environments with sensitive, and/or regulated data, including CUI, FERPA, HIPAA, and others
Experience with networking concepts like network-based firewalls, NAT, and subnetting in a virtual environment
Excellent verbal, written, and interpersonal communication skills
Demonstrated experience in creatively improving workflows and processes, using analytical & troubleshooting skills
Ability to manage priorities in the face of multiple requests and projects
Ability to self-direct as well as participate in a larger distributed support structure
Willingness to work in a multi-OS environment, including Linux, Windows, and potentially others
Preferred
Familiarity with OpenStack, CloudStack, VMWare, or other private cloud offerings
Advanced degree in an engineering or science-related field
Understanding of Cloud-Init and common design patterns for deploying applications in clouds
Familiarity with AWS API's
Experience providing IT support in an academic environment
Benefits
Generous time off
A retirement plan that provides two-for-one matching contributions with immediate vesting
Many choices for comprehensive health insurance
Life insurance
Long-term disability coverage
Flexible spending accounts for healthcare and dependent care expenses
Dental and Vision Insurance
Company
University of Michigan
The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving, and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future.
10001+ employees
H1B Sponsorship
University of Michigan has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (662)
2024 (594)
2023 (787)
2022 (473)
2021 (411)
2020 (324)
Funding
Current Stage
Late StageTotal Funding
$359.75MKey Investors
Michigan Economic Development CorporationNational Institutes of HealthBreakthrough T1D
2025-07-17Grant· $1M
2025-06-07Grant· $1.17M
2025-04-23Grant
Leadership Team
Greg McGuire
Managing Director, Mcity
Robert Goodspeed
Chair, Urban and Regional Planning Program
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