Four Seasons Hotels and Resorts · 1 day ago
Front Desk Agent - J1 Intern
Four Seasons Hotels and Resorts is a luxury hotel chain dedicated to creating exceptional guest experiences through a commitment to service and hospitality. The Front Desk Agent role is essential in ensuring guests have a seamless arrival and departure experience, serving as the first and last impression of the hotel.
HospitalityHotelLeisureRental PropertyTravel
Responsibilities
Ensure guests have a smooth arrival and departure experience
Welcome and register hotel guests, explaining accommodations and establishing credit or method of payment
Check guests out of the hotel, preparing and explaining the bill
Respond to a wide variety of guest requests by accurately assessing guest needs and requests and adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies
Qualification
Required
Excellent personal presentation and interpersonal skills
Good problem solving ability
Proficiency in Hotel property management systems
Fluency in reading, writing, and spoken English
Ability to stand continuously for 8 hours a day
Outgoing personality
Can-do approach to any task
Benefits
Medical
Dental
Vision
401K with employer matching all starting at 30 days
Time off plans starting at day of hire
Complimentary and discounted hotel stays around the world
Wellbeing and mental health initiatives and focused company
Embracement and promotion of diversity in our workplace
Complimentary employee meals and beverages
Tuition reimbursement
Company
Four Seasons Hotels and Resorts
Four Seasons is an operator of a chain of hotels, resorts, and residence clubs.
Funding
Current Stage
Public CompanyTotal Funding
$579MKey Investors
CanAm EnterprisesJPMorgan Chase & Co.
2025-09-24Undisclosed· $162M
2025-09-24Debt Financing· $417M
2007-02-12Private Equity
Recent News
Canada NewsWire
2025-12-10
2025-12-10
Company data provided by crunchbase