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Adams & Martin Group · 1 day ago

Bi-Lingual Case Manager (P I)

Los Angeles County, CA

Full-time

Onsite

Mid Level

$80K/yr - $90K/yr

Adams & Martin Group is a reputable personal injury litigation firm seeking a Case Manager to join their Personal Injury Pre-Litigation Department. The role involves managing a high-volume caseload while providing exceptional customer service and ensuring compliance with deadlines.

ConsultingInformation TechnologyLegalStaffing Agency

Hiring Manager

Daniel Song

Responsibilities

Provide exceptional customer service with compassion and empathy

Communicate effectively with clients regarding case status and updates

Manage and organize a high-volume caseload efficiently

Ensure compliance with deadlines and firm protocols

Demonstrate strong problem-solving skills and attention to detail

Maintain accurate case records using Litify case management software

Understand insurance benefits and priority processes

Draft and review correspondence and documentation

Collaborate with team members and support the Managing Attorney

Utilize Microsoft Word, Excel, and Outlook for daily tasks

Uphold a professional demeanor and appearance at all times

Qualification

Case managementClient communicationCompliance managementLitify softwareMicrosoft OfficeEmpathyProfessionalismOrganizational skillsProblem-solvingAttention to detail