Apply on Employer Site

University of Missouri-Columbia · 1 week ago

Assistant Director – Ticket Sales

Columbia, MO

Full-time

Onsite

Entry, Mid Level

$18/hr - $20/hr

1+ years exp

The University of Missouri Athletics Department is seeking to hire an Assistant Director of Ticket Sales. This individual will be responsible for driving ticket revenue through outbound sales, account management, and strategic engagement initiatives to enhance the overall fan experience.

Education

Diversity & Inclusion

Responsibilities

Generate ticket revenue through proactive outbound sales efforts, including phone calls, emails, virtual appointments, and in-person meetings

Focus on season tickets, partial plans, premium seating, and group ticket opportunities across assigned sports

Manage and service a portfolio of ticket accounts, ensuring a high level of customer satisfaction

Build long-term relationships with ticket holders to encourage renewals, upgrades, and cross-selling opportunities

Assist in the development and execution of ticket sales campaigns, promotional initiatives, and pricing strategies

Utilize CRM systems and sales data to track performance, identify trends, and optimize outreach efforts

Coordinate group ticket sales, premium seating prospects, and hospitality experiences

Support game-day sales efforts, special events, and on-site activations designed to increase attendance and revenue

Support the training, mentoring, and daily oversight of entry-level ticket sales staff or interns

Share best practices, assist with onboarding, and help reinforce a competitive, team-oriented sales culture

Work closely with marketing, development, operations, and external relations to align ticket sales initiatives with broader departmental goals

Assist with reporting, budgeting support, and other administrative duties as assigned

Qualification

Ticket SalesAccount ManagementSales StrategyCRM SystemsCustomer RetentionTicketmaster ExperienceStaff LeadershipEvent CoordinationCollaborationCommunication

Required

High school diploma or equivalent and at least 1 year of experience from which comparable knowledge and skills can be acquired is necessary

Preferred

Prior experience with Ticketmaster is preferred

Benefits

Medical

Dental and vision plans

Retirement

Paid time off

Short- and long-term disability

Paid parental leave

Paid caregiver leave

Educational fee discounts for all four UM System campuses

Company

University of Missouri-Columbia

We are Mizzou! Our distinct mission, as Missouri's only state-supported member of the Association of American Universities, is to provide all Missourians the benefits of a world-class research university.

Founded in 2011

Columbia, Missouri, USA

10001+ employees