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Wiz · 1 day ago

Sr. Manager, Technical Learning Design and Development

United States

Full-time

Remote

Senior Level, Lead/Staff, Director/Executive

$170K/yr - $234K/yr

5+ years exp

Wiz is a rapidly growing startup that is transforming cloud security and empowering businesses in the cloud. The Sr. Manager, Technical Learning Design and Development will lead the TLDD team to create high-quality learning assets and enhance technical readiness across internal teams and partners.

Cloud SecurityCyber SecurityEnterprise SoftwareSecurity

No H1B

Responsibilities

Lead and mentor a team of instructional designers, content developers, multimedia specialists, and lab engineers to create engaging, effective technical learning materials

Oversee the end-to-end design and development of learning assets, including eLearning modules, instructor-led training materials, hands-on labs, capture-the-flag (CTF) programs, videos, simulations, and quizzes, ensuring alignment with certification and accreditation initiatives

Partner with Engineering and Finance to optimize lab infrastructure costs (Lab Economics & Strategy), balancing high-fidelity, hands-on scenarios for customers and partners with sustainable cloud consumption models

Collaborate with TEP to translate enablement strategies and roadmaps into detailed content blueprints, ensuring all materials align with business priorities and technical accuracy

Implement Agile learning development methodologies (Agile Content Operations) to manage intake, visualize team capacity, and deliver transparent timelines to stakeholders

Partner cross-functionally with Product, Engineering, SE, and subject matter experts (SMEs) to gather requirements, validate content, and incorporate the latest product updates and technical insights

Establish and enforce best practices in adult learning theory, instructional design (e.g., ADDIE, SAM), accessibility, and technical content creation to deliver world-class, scalable learning experiences

Drive innovation in learning formats, incorporating interactive elements, gamification, and emerging technologies to enhance engagement and knowledge retention

Monitor content quality, usage, and effectiveness, working with TDO to iterate based on feedback, metrics, and evolving needs

Contribute to enablement metrics and ROI reporting by tracking development efficiency, content impact, and team performance

Build and scale the TLDD team as the organization grows, including hiring, onboarding, and professional development

Establish rigorous audit-and-refresh cycles for all technical assets (Lifecycle Management), including labs, runbooks, demo environments, and videos, to maintain accuracy as products evolve, while defining clear deprecation processes for outdated materials

Develop and execute vendor and scaling strategies, including global content localization: Identify and manage relationships with external vendors to augment internal capacity and control costs; design scalable content production models for high-volume delivery; and oversee translation, cultural adaptation, and regional customization of materials to ensure global accessibility, compliance, and relevance across diverse markets and languages

Qualification

Instructional DesignTechnical Content CreationPublic Cloud PlatformsAgile MethodologiesContent LocalizationLearning Tools ProficiencyVendor ManagementProject ManagementAdult Learning PrinciplesCollaboration SkillsCommunication SkillsTeam Leadership

Required

5+ years of experience in instructional design, curriculum development, or technical content creation, with at least 3+ years in a people management role leading design/development teams

Strong hands-on technical background with a deep understanding of public cloud platforms (AWS, Azure, GCP), DevOps practices, automation frameworks, and cloud-native technologies such as Kubernetes

Proven track record in technical enablement or training within a SaaS, cybersecurity, cloud, or similar high-tech environment

Experience managing external vendors, content agencies, and operational budgets to scale content production during peak demand and optimize infrastructure costs

Deep expertise in instructional design methodologies, adult learning principles, and creating hands-on technical training (e.g., labs, CTFs)

Experience developing role-specific content for technical audiences such as Sales Engineers, Technical Account Managers, Support Engineers, and Partners

Experience overseeing global content localization, including translation, cultural adaptation, and regional compliance to support international markets and multilingual delivery

Demonstrated ability to implement content lifecycle management processes, including regular audits, refreshes, and deprecation of outdated technical assets

Leverage AI and emerging technologies (e.g., generative AI for content personalization) to enhance learning experiences

Strong project management skills with experience in Agile methodologies to handle multiple priorities, timelines, and cross-functional dependencies

Proficiency with modern learning tools and platforms (e.g., Articulate, Synthesia, lab virtualization tools, LMS systems)

Excellent communication and collaboration skills, with the ability to influence stakeholders and translate complex technical concepts into accessible learning