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Orlando Health · 1 day ago

Supervisor- Horizon West Laboratory- Days

Orlando, FL

Full-time

Onsite

Senior Level

5+ years exp

Orlando Health Horizon West Hospital is a 60-bed acute-care hospital located in Winter Garden, Florida. The Laboratory Section Supervisor is responsible for monitoring daily operations, supervising personnel, and ensuring quality control in laboratory testing.

Health CareHospitalMedicalNon Profit

Responsibilities

Provides daily supervision of personnel and reporting of tests

Monitors workflow evaluates compliance with service guarantees and quality control requirements

Works cooperatively with all customers and responds effectively to meet or exceed the customer’s needs. Monitors customer service satisfaction and addresses issues in a timely manner

Orients and trains team members in department

Completes performance competency evaluations, coaching plans

Recognizes and provides positive feedback and reward for performance and addresses disciplinary actions for all team members of an assigned section

Schedules staff to meet workload requirements while minimizing expense

Expected to assume bench responsibilities as needed and regularly scheduled to perform testing to maintain proficiency

Regularly performs and reports both routine and special laboratory testing following established policies and procedures to ensure the highest quality of laboratory results within established timeframes

Verifies results and quality control data for accuracy and reliability

Performs, evaluates, and documents all quality control, preventive maintenance and troubleshooting procedures

Understands the role and function of all laboratory areas and is able to fulfill team leader responsibilities in other areas as required

Maintains an active role in the laboratories quality improvement program (incident reports, CAP surveys, TAT’s, service guarantees) and ensures level of competencies to include orientation, departmental training, and complete understanding of all areas of assignment

Enforces departmental compliance of all safety and infection control practices

Maintains confidentiality of patient record and hospital and departmental issues at all levels

Interacts with other laboratory sites to support consistency and standardization in testing methodology and procedures to provide the same quality of patient care

Qualification

Laboratory supervisionQuality controlMedical technologist licenseBachelor's degreeCustomer serviceTrainingOrientationPerformance evaluationTeam leadership