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Elevate Patient Financial Solutions® · 2 days ago

Director of Operations I (Healthcare RCM)

United States

Full-time

Remote

Lead/Staff, Director/Executive

$85K/yr - $115K/yr

3+ years exp

Elevate Patient Financial Solutions has an exciting career opportunity available as a Director of Operations I. The Director functions as the operational leader of an assigned geographical region, working to develop, plan, direct, and control activities to ensure business success while complying with organizational objectives.

Business IntelligenceHealth CareInformation Technology

Responsibilities

Carry out responsibilities in accordance with Elevate PFS policies and procedures and applicable regulations, including HIPAA, state/federal regulations related to operations, and labor regulations

Lead team to achieve performance of short-term goals and shares in long term planning with respective leadership team

Achieve financial objectives (revenue and earnings) for his/her region/business unit

Contribute to the business development process to increase market share and sale of additional service lines to existing clients

Escalate customer issues/concerns/problems in a pro-active and timely manner within reporting structure

Ensure continuous improvement of key operational processes and personnel

Evaluate and resolve general and specific business conditions as they relate to operational issues and keep appropriate corporate departments fully informed

Work in concert with RVP/VP to develop and implement strategies by contributing information, analysis, and recommendations to strategic thinking and direction

Oversee the employee evaluation process, including but not limited to performance evaluations, merit increases, and benchmark standards

Other duties as assigned

Qualification

Healthcare ManagementRevenue Cycle ManagementLeadershipMicrosoft Office SuiteHIPAA RegulationsAnalytical SkillsCommunication SkillsTime Management

Required

A Bachelor's Degree in Finance/Accounting, Healthcare Management, Business (MBA/MHA) or related business field

Three years' experience in hospital revenue cycle management industry

Minimum of 2 years of management experience leading at least 10 people

Strong leadership and communication skills, high service orientation and strong computer system and analytical skills are required

Must be adept at creating change and motivating teams through change

Excellent time management and prioritization skills

Accustomed to working in a rapidly changing environment

Working knowledge of Microsoft Office Suite and the ability to learn computer applications

Knowledge of HIPAA, ACA and EMTALA regulations

Demonstrated ability to multi-task numerous systems, employee, and client urgencies

Excellent communication skills both written and oral

Requires track record of outstanding leadership, teamwork and general management skills with budget and accounting practices

Evidence of creativity, intensity, integrity, reasoned and thoughtful judgment, sense of urgency, a balance between analytical and intuitive skills and a willingness to 'roll-up sleeves' and apply these attributes

Requires maturity, self-confidence, and sensitivity to function comfortably and effectively in a demanding environment

Demonstrated willingness to get into the detail and capable of evaluating operations first-hand

Has the stature to be credible with clients and senior company leadership; able to gain trust quickly

Remote and Hybrid positions require a home internet connection that meets the company's upload and download speed criteria

Benefits

Medical, Dental & Vision Insurance

401K (100% match for the first 3% & 50% match for the next 2%)

15 days of PTO

7 paid Holidays

2 Floating holidays

1 Elevate Day (floating holiday)

Pet Insurance

Employee referral bonus program

Teamwork: We believe in teamwork and having fun together

Career Growth: Gain great experience to promote to higher roles

Company

Elevate Patient Financial Solutions®

Elevate Patient Financial Solutions® is a trusted partner who delivers superior RCM solutions to hospitals, health systems, and health providers nationwide.

Founded in 1980

Spring, Texas, USA

1001-5000 employees