Aires · 1 week ago
Manager, Immigration Services - Americas
6 Penn Center Blvd, Pittsburgh, PA 15205, USA
Full-time
Hybrid
Mid, Senior Level
5+ years expAires is a recognized industry leader in delivering high quality relocation and assignment management services. They are seeking a Manager of Immigration Services - Americas to lead a team of Immigration Specialists, ensuring the successful delivery of immigration services while collaborating with client services and enhancing service delivery.
ConsultingLogisticsSupply Chain Management
Responsibilities
Manages Immigration Case Team Lead and Immigration Case Specialists in the delivery of immigration services. Acts as a subject matter expert, coach and mentor. Participates in hiring, training, development, performance management, and other employment functions for the team
Works with implementation team and client success team on building relationships, driving program outcomes, and implementing efficient and effective solutions
Acts as a source and escalation point related to any case or service escalations
Builds and maintains a best-in-class partner network with competitive pricing
Collaborates with immigration and cross functional leaders to create service delivery and technology enhancements
Builds and fosters an environment of cohesion and profitability for immigration services
Qualification
Required
Bachelor's degree in Law, Human Resources, International Relations or a related field preferred
5+ years of immigration experience, preferably in the relocation industry
2-3 years of client management experience
2-3 years of employee management experience preferred
Excellent customer service and administrative skills
Computer literacy with MS Office products, and ability to grasp proprietary software
Demonstrated ability to manage multiple competing tasks
Ability to follow policies and procedures
Can-do attitude
Genuine desire to help others
Team oriented mindset, with a strong sense of care and urgency
Desire to embrace our core values: Client Focus, Results, Responsibility & Accountability, Collaboration and Innovation
Benefits
Comprehensive benefits package, including a 401K match
Hybrid work environment
Company
Aires
AIReS is dedicated to taking the leadership role to set continually improving standards for the relocation industry.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jeff Wangler
Chief Executive Officer
Recent News
2024-05-31
2023-11-27
2023-09-12
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