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Macy's · 13 hours ago

Leased Operations Specialist

151 West 34th Street, New York, NY, 10001, US

Full-time

Onsite

Mid Level

$66K/yr - $109K/yr

3+ years exp

Macy's is a storied retail company that has been a part of American culture for over 160 years. The Leased Operations Specialist drives process improvements and leads teams to integrate lease operations into Macy's existing and future strategies, serving as the primary contact for store operations and related issues.

Consumer GoodsFashionRetail

H1B Sponsor Likely

Responsibilities

Contribute to building a culture of innovation within the organization

Lead cross-functional teams to scope, plan, and implement new leased businesses. Collaborate with Merchants to understand key priorities for new partners, anticipate business needs, and develop and manage implementation plans to ensure deliverables are achieved on or ahead of schedule

Identify opportunities to integrate leased businesses into existing or future Macy’s strategies, including omni-channel capabilities, selling tools, operational and logistics enhancements, and related processes. Lead discovery discussions with leased business partners and Merchants, propose implementation plans considering needs and anticipated costs for both parties, and drive execution

Lead functional tracks on all initiatives, coordinating internal and external stakeholders such as Merchants, Leased Business Partners, Store Operations, Supply Chain, Legal, Accounting and Finance, Store Communications, Selling Services, MTech, Human Resources, Merchandising Operations, Asset Protection, Marketing, MCOM, and other relevant teams. Ensure stakeholder alignment and accountability for completing deliverables

Own project communications with internal and external partners, including developing agendas, scheduling meetings, and publishing recaps with action items and owners

Create and deliver executive-level presentations summarizing plans, progress, and outcomes

Support the Director, Lease Operations in contract negotiations as needed, independently managing revisions and clarifications

Understand the structure and terms of existing lease relationships and provide Merchants with insights and clarification on contractual responsibilities

Coordinate the set-up of new leased vendors, communicating logistical and operational requirements clearly

Serve as the first-level contact for store operations issues, including staffing, asset protection, logistics, and other operational matters, partnering with subject matter experts and business owners to resolve issues efficiently

Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

In addition to the essential duties mentioned above, other duties may be assigned

Qualification

Lease Operations ExpertiseAnalytical & Problem-Solving SkillsCross-Functional LeadershipProject & Program ManagementCommunication & Presentation SkillsStakeholder ManagementTechnical ProficiencyStrategic ThinkingResults Orientation & InitiativeOperational Acumen

Required

Candidates with a bachelor's degree or equivalent work experience in a related field are encouraged to apply

3+ years of project management or other similar broad-based experience

Proven ability to lead and coordinate cross-functional teams, ensuring alignment, accountability, and successful delivery of complex initiatives

Skilled at scoping, planning, and implementing projects, managing multiple initiatives simultaneously, and driving results with urgency

Understanding of lease structures, contractual terms, and operational requirements, with the ability to provide guidance to Merchants and partners

Strong analytical ability to synthesize information from multiple sources, identify opportunities, and propose effective solutions

Ability to integrate leased businesses into existing and future Macy's strategies, including omni-channel capabilities, operational improvements, and logistical enhancements

Excellent listening, written, and oral communication skills; able to create and deliver executive-level presentations and communicate effectively with internal teams and senior management

Experience developing strong relationships with internal stakeholders (e.g., Finance, HR, Accounting) and external lease partners, fostering collaboration and trust

Advanced skills in Microsoft Office applications, especially Excel, PowerPoint, and SharePoint

Self-motivated, detail-oriented, and results-driven, with a strong sense of urgency to deliver on commitments

Ability to serve as a primary point of contact for store operations issues, including staffing, asset protection, logistics, and other operational matters

Benefits

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program with mental health counseling and legal/financial advice

Tuition reimbursement

Company

Macy's

Glassdoor3.4

Macy's is America’s store for life. The largest retail brand of Macy's, Inc.

Founded in 1858

New York, New York, USA

10001+ employees

http://www.macysjobs.com

H1B Sponsorship

Macy's has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2024 (1)

2022 (10)

2021 (26)

2020 (37)