Eleven Recruiting ยท 4 months ago
Vice President, Global Infrastructure Engineering VR and DR
Los Angeles, CA
Full-time
Hybrid
Director/Executive
$170K/yr - $200K/yr
8+ years expEleven Recruiting is a specialized technology staffing agency supporting professional and financial services companies. Their client, an investment firm, is seeking a Vice President of Global Infrastructure Engineering VR and DR to lead virtualization and data center operations, ensuring robust infrastructure and disaster recovery strategies.
ConsultingRecruitingStaffing Agency
Responsibilities
Design, implement, and maintain enterprise VMware environments (vCenter, ESXi, VM Tools)
Lead capacity planning, golden image management, disk provisioning, VM migrations, and host clustering
Troubleshoot performance issues in virtualized environments; manage escalations related to server hangs and outages
Support GPU-enabled virtualization environments for specialized workloads
Lead operations for multiple data centers globally, including hardware deployments (Dell, Cisco UCS, VxRail), power/cooling management, and physical asset maintenance
Oversee remote site infrastructure, coordinating with regional on-site support teams (e.g., in Stamford, New York, London, Singapore)
Provide on-the-ground support planning for AC replacements, hardware cabling, and equipment moves
Oversee ad-hoc asset tracking via spreadsheets and lead the migration toward ServiceNow CMDB and Lucidchart-based architecture documentation
Drive standardization of asset documentation and support contract lifecycle visibility in ServiceNow ITAM (asset management)
Coordinate quarterly patch (or as needed) cycles for physical and virtual infrastructure across global sites
Implement vulnerability remediation in coordination with the cybersecurity team using SCCM, using Jira for tracking
Ensure compatibility and test recovery post-patching to prevent disruptions
Manage VMware Live Recovery Manager and Veeam-based DR platforms for failover and failback operations
Execute DR tests across critical applications in coordination with the Business Continuity team
Update and maintain DR runbooks and test documentation; support isolated bubble testing architecture
Manage Dell IDPA/Data Domain backup appliances and policies
Support NetApp and Dell PowerStore-based storage for SMB, NFS, and Client shares; ensure proper failover to DR locations
Oversee backup compliance for audit and legal hold (10-year archival); manage capacity thresholds and initiate storage expansion plans
Act as the escalation point and L3 support for major infrastructure incidents in Los Angeles and across remote offices
Provide mentorship and architectural oversight to remote support leads (e.g., Phil in Stamford, Tony in Europe)
Support critical trading environments with dedicated infrastructure provisioning and incident response
Lead the effort to centralize infrastructure documentation in Confluence, including video- based explanations and visual diagrams
Contribute to operational readiness by documenting standard operating procedures, architectural topology, and DR scenarios
Collaborate with security, application, and data platform teams to ensure infrastructure alignment with enterprise priorities
Participate in vendor negotiations and procurement planning for hardware refresh cycles
Support audit response and reporting for infrastructure services
Qualification
Required
Bachelor's degree in Computer Science, Information Systems, or a related field
8+ years of experience in IT infrastructure management, including 5+ years in virtualization and data center operations
Expert-level experience with VMware vSphere, ESXi, vCenter, SRM, and Veeam
Strong knowledge of Dell, Cisco UCS, and VxRail hardware platforms
Experience implementing CMDB and ITSM / ITAM tools (e.g., ServiceNow)
Familiarity with DR planning and execution in hybrid infrastructure environments
Proficiency with documentation tools such as Lucidchart, Confluence, Jira
Excellent troubleshooting, escalation management, and communication skills
Demonstrated ability to operate in global enterprise environments and coordinate across time zones
Preferred
Master's degree in Technology Management, Information Technology, or a related field, a plus
Experience in the financial services or investment management industry
Familiarity with ITIL framework and enterprise IT governance practices
Hands-on exposure to public cloud platforms (e.g., AWS, Azure) and hybrid orchestration
Knowledge of storage systems (NetApp, Dell Unity/PowerStore), SMB/NFS protocols, Client, and enterprise backup practices
Industry certifications such as VMware VCP, ITIL Foundation, or AWS Solutions Architect
Company
Eleven Recruiting
Eleven Recruiting provides staffing services and employment assistance for professionals.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Michael Chiang
Chief Executive Officer
Bradley Picard
Managing Partner
Company data provided by crunchbase