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RoundPoint Mortgage Servicing LLC · 1 day ago

Records Management Supervisor

446 Wrenplace Rd, Fort Mill, SC 29715, USA

Full-time

Onsite

Mid, Senior Level

2+ years exp

RoundPoint Mortgage Servicing LLC is a fully integrated, non-bank mortgage company focused on mortgage servicing. The Records Management Supervisor oversees the records management and mortgage lien release operations, supervising a team to ensure accurate handling of loan documents and compliance with timelines.

FinanceFinancial ServicesMarketplaceMortgage

Responsibilities

Supervise and develop a team of Records Management Specialists

Oversee mortgage lien release processing, including vendor coordination and issue resolution

Track and report lien releases to ensure state timeline compliance

Manage mailroom operations and document intake/distribution

Oversee loan document intake, scanning, indexing, quality control, and secure storage (onsite/offsite)

Coordinate shipment and tracking of physical loan files and documents

Assist with loan modification document execution and recording

Monitor KPIs and SLAs; produce operational reporting and identify process gaps

Research and resolve internal and external document-related inquiries

Review and approve vendor invoices related to records and lien release activities

Recommend process improvements and support operational initiatives

Qualification

Mortgage servicing experienceSupervisory experienceAnalytical skillsOrganizational skillsProblem-solving skillsMSP loan servicing systemBachelor’s degreeResults-driven