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Optus · 1 day ago

Telecommunications Project Coordinator

Jonesboro, AR

Full-time

Onsite

Mid Level

$24/hr - $28/hr

3+ years exp

Optus is a national leader in IT service delivery seeking a Telecommunications Project Coordinator to facilitate project rollouts and installations. The role involves collaborating with sales teams, customers, and technical experts to ensure successful project execution and customer satisfaction.

Telecommunications

Responsibilities

Assist in the development and review of project SOWs

Develop project plans and schedules necessary for the successful completion of projects and rollouts

Negotiate, schedule and coordinate project resources as needed, leveraging Optus resources whenever possible

Place and/or coordinate equipment and material orders and shipments needed for projects

Manage project scope, create change orders when needed and gain customer approvals prior to authorizing additional work

Conduct conference calls with customers and vendors to update project progress and status

Able to estimate costs and take necessary action to keep projects on schedule and on budget

Gather all project documentation, deliverables and project costs to ensure proper costing and customer invoicing to complete a project

Assist with the development of internal process documentation and external customer documentation

Continually look for opportunities to improve the pre or post project/installation processes

Handles complex and long term projects

Work is managed at project milestones

Model appropriate behavior in regards to Optus' Core Values and Code of Ethics policies and supports Optus' team approach to quality to drive Optus forward

Other duties or tasks as assigned by management

Qualification

Project Management certificationCablingInfrastructureProject ManagementMicrosoft OfficeCustomer serviceAttention to detailOrganizational skillsTeam player

Required

Must be able to work in office daily

Bachelor's degree (BA/BS) or equivalent experience

3–5 years of experience in project coordination or project management, with a strong understanding of projects involving cabling, racks, infrastructure, and network equipment installation

Project Management certification (CAPM, PMP, or equivalent) or equivalent experience

Experience utilizing Microsoft Office products including Word, Excel, PowerPoint, Visio, Project and Outlook

Attention to detail and great organizational skills

Must be a team player with a positive attitude and able to demonstrate excellent customer service skills

This position requires the successful candidate to be able to multi-task, work within externally developed deadlines, and respond promptly and efficiently to change