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Johns Hopkins Medicine · 16 hours ago

Program Specialist Senior

Columbia, MD

Full-time

Onsite

Senior Level

$31.06/hr - $51.29/hr

5+ years exp

Johns Hopkins Medicine is a leading healthcare provider with numerous locations in the region, and they are seeking a Program Specialist Senior to enhance departmental workflows and oversee administrative functions. The role involves coordinating staff activities, providing support to leadership, and creating reports for stakeholders while ensuring high satisfaction among internal contacts.

Health CareHealth DiagnosticsHospitalMedicalTraining

Responsibilities

Responsible for coordinating staff activities, department program and day-to-day oversight of the operational and administrative functions of the program to enhance and improve departmental workflows and programs

Responsible for the daily management of the department administrative staff

Provides support to the department leadership team

Creates timely reports for department and other key stakeholders

Work requires internal contacts outside the work group to persuade or gain cooperation and acceptance of ideas

Job has significant accountability for ensuring internal contact satisfaction

Has direct contact with members of professional staff, administrative staff, and department heads and outside agencies

Interactions with external contacts requires complex processes

Communication with external contacts involves providing service to resolve serious complaints, maintain key relationships, make significant adjustments, handle high profile meetings or deal with similar sensitive relations

Qualification

Budget AnalysisReport PreparationProject ManagementMicrosoft ProjectMicrosoft ExcelMicrosoft WordInterpersonal SkillsWritten CommunicationOral CommunicationOrganizational SkillsDetail Oriented

Required

Bachelor's degree required or equivalent work experience. One year of relevant education may be substituted for one year of required work experience or one year of relevant professional-level work experience may be substituted for one year of required education

Minimum of five (5) years' relevant experience

Thorough knowledge of department policies, procedures, and practices

Uses critical thinking skills to analyze budget reports and identify inconsistencies

High level of interpersonal skill, written and oral communication necessary to interface with various levels of management

Ability to work independently and meet scheduled time frames; manage multiple projects simultaneously; and prepare oral and/or written presentations to senior management

Ability to compile and coordinate high quality reports, proposals and written work in support of projects

Must experience with Microsoft Project, Excel, Word and project scheduling skills

Must be organized and detail oriented

Must be able to work in complex organizational systems and affect change

Must be able to enter data into electronic information systems