Monarch Communities® · 1 day ago
Concierge/Front Desk
Monarch Communities is dedicated to providing top-tier services in senior living environments. The Concierge/Front Desk position is responsible for creating a positive first impression, managing inquiries, and providing clerical support to enhance the community's operations.
Elder CareHealth CareHome ServicesProperty DevelopmentProperty ManagementReal EstateResidential
Responsibilities
Answers and screens all incoming calls in a courteous and professional manner
Receives and processes mail for the community
Maintains and updates log of emergency phone numbers and resident emergency face sheets
Monitors security alarms, resident emergency call system, and front door security
Orders and maintains appropriate office supplies
Assists the Business Operations Director in administrative tasks as assigned
Participates in and attends all in-service training as scheduled
Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures
Other duties as assigned
Qualification
Required
High school diploma preferred
Strong interpersonal skills and capable of relating to a variety of people and personalities
Experience working with the senior population
Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications
Benefits
Paid Time Off (PTO)
Flexible Schedule
On the job training
Employee Assistance Program (EAP)
Free Parking
Employee Referral Bonus
Resident Referral Bonus