4M Building Solutions · 2 days ago
Field Manager (Bilingual)
Apple Valley, MN
Full-time
Onsite
Mid, Senior Level
$59K/yr - $59K/yr
3+ years exp4M Building Solutions is a janitorial, housekeeping, cleaning, and disinfecting services company seeking a Bilingual Field Manager. The role involves overseeing cleaning operations across multiple job sites, managing staff, ensuring quality standards, and maintaining client relationships.
Facilities Support Services
Responsibilities
Oversee management at accounts in assigned area, support achievement of the annual corporate profit goal, meet and exceed area's annual revenue & profit goal, achieve account retention, establish long term relationships with the customers, recruit, manage and maintain a safe work environment
Supervise and coordinate the activities of cleaning staff, including scheduling, assigning tasks, and monitoring performance
Train and mentor staff on cleaning procedures, safety protocols, and company standards
Evaluate employee performance and provide feedback and coaching
Address employee concerns and resolve issues promptly
Supervise, support, and train janitorial staff at assigned locations
Conduct routine inspections to ensure quality standards are met
Schedule staff shifts and approve timecards or attendance records
Address client concerns and ensure service delivery meets expectations
Maintain inventory of cleaning supplies and ensure proper equipment usage
Ensure compliance with safety regulations and company policies
Report site performance and staffing needs to the District Manager
Assist with onboarding and performance evaluations of janitorial staff
Respond to emergency cleanups or last-minute schedule changes
Develop and implement cleaning schedules and procedures to ensure consistent and effective cleaning services
Inspect cleaned areas to ensure they meet quality standards and client expectations
Identify areas for improvement in cleaning processes and implement solutions and complete inspections as needed
Ensure compliance with industry standards, safety regulations, and client requirements
Ensure compliance with contract specifications
Serve as the primary point of contact for clients and customers regarding cleaning services
Address customer inquiries and complaints promptly and professionally
Build and maintain positive relationships with clients and stakeholders
Complete necessary paperwork and reports related to cleaning operations
Assist with administrative tasks as needed, such as payroll and scheduling
May be responsible for hiring, onboarding, and training new employees
Supports Account Managers, supervisors, and general cleaners
Qualification
Required
Minimum of 3 years' progressively responsible leadership experience in industry or related industry
English and Spanish required
Covid and Flu Vaccinations
Valid Drivers' License
Company
4M Building Solutions
4M Building Solutions is a commercial janitorial services company.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
O2 Investment Partners
2023-01-09Private Equity
Leadership Team
Tim Murch
Chairman, CEO
Steve Mastin
Chief Financial Officer
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