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Rivalry · 3 weeks ago

Compliance Analyst (LATAM, Remote)

United States

Full-time

Remote

New Grad, Entry Level

Rivalry is an esports/sports betting and entertainment startup focused on revolutionizing the industry. The Compliance Analyst role involves processing payments, performing due diligence investigations, and ensuring compliance to protect the company against fraudulent transactions.

eSportsGamblingGaming

Responsibilities

Process customer payouts while following all of the relevant Compliance controls

Documenting customer incoming issues for further investigation; solving directly or escalating issues to corresponding teams

Keeping customers informed about the status of any open cases, communicating to them about resolved cases

Assisting with payment processing controls and follow-ups

Anti Money Laundering/Combating Terrorist Funding review

Anti-Fraud reviews

Money In Money Out reviews

Assistance with payment accounts funding visibility (EDD)

Resolve tickets escalated by the customer support team

Review user information for accounts that have been suspended by SumSub

Performing KYC verification including manual intervention and high risk verification

Assist the Senior KYC analysts and the Compliance Team as needed

Conducting account player verification including source of funds checks, player risk assessment, etc

Assist the Payments and Customer Support team as needed

Communicate with customers in multiple languages about issues regarding their account verification in a manner that aligns with our Customer support standards

Escalating issues to the Compliance leadership when needed

Monitor and process daily alerts, distributed via internal communication channels, related to new game releases

Collaborate with game providers and internal teams to review casino games compliance

Accurately input and maintain detailed compliance records of casino content into the central content database

Conduct routine, scheduled compliance health checks (monthly, quarterly, and ad-hoc) on the live casino environment to identify and remediate any discrepancies

Qualification

KYC verificationFraud preventionCompliance controlsSecond language proficiencyFluent in EnglishOnline communication toolsAttention to detailCommunication skillsTeam collaborationAdaptability