Imagine · 1 week ago
Account Manager
Shakopee, MN
Full-time
Onsite
Mid Level
$60K/yr - $90K/yr
4+ years expImagine is a company focused on delivering quality print solutions, and they are seeking an Account Manager to serve as the primary point of contact with customers. The role involves managing client relationships, ensuring successful execution of print campaigns, and collaborating with various departments to meet quality and delivery timelines.
AdvertisingBusiness IntelligenceMarketingProfessional Services
Responsibilities
Build and maintain strong client relationships by understanding customer objectives, anticipating needs, and offering solutions that support successful print campaigns
Facilitate client jobs through order entry to billing in partnership with respective departments and sales executives
Collect and record data required for successful implementation of print, kitting, fulfillment and distribution activities
Translate client expectations into actionable specifications and contribute as a part of a multi-disciplinary team to create success
Coordinate outside services and other vendor-supplied services, ensuring accuracy, quality, and cost-effectiveness
Monitor the status of active projects, collaborating closely with scheduling, production, and operations to ensure deadlines and quality standards are met
Support continuous improvement efforts by providing feedback on processes, workflows, and client needs
Maintain required documentation relating to job order and changes to the job requirements
Qualification
Required
Bachelor's degree, or associate's degree plus four years related experience, or equivalent combination of education and experience
Proficiency in Microsoft Office products, Word, PowerPoint, Outlook and Excel
Strong verbal, listening and writing skills
Demonstrated ability to manage complex customer environments and projects
General knowledge of conventional press (applications, impositions, substrates, ink, estimating); print production (press, bindery, hand labor); digital small and grand format (applications, substrates, ink, estimating)
Understanding of fulfillment technology and distribution methods (FedEx, UPS, USPS)
Solid knowledge of graphics processes and be able to analyze, solve problems, and make decisions
Preferred
Bachelor's degree
Monarch ERP system
Benefits
Medical, dental, and vision coverage
Paid time off
Disability insurance
401(k) with match
Life insurance
Other voluntary supplemental insurance coverages
Tuition assistance
Caregiver leave
Adoption assistance
Employer/partner discounts
Company
Imagine
IMAGINE delivers innovative and insight-driven visual communications to brands across the retail, entertainment, QSR, and CPG industries.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Christopher Cavanaugh
Chief Executive Officer
Don McKenzie
Acting CEO and Executive Chairman
Recent News
2025-12-18
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