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Discovery Land Company · 23 hours ago

Housekeeper - Summer '26

YC Yellowstone Club Operations, Big Sky, MT, US

Full-time

Onsite

New Grad, Entry Level

$19/hr - $19/hr

0+ years exp

Discovery Land Company is seeking a Housekeeper for the upcoming Summer season at Yellowstone Club, a private residential community in Big Sky, Montana. The role involves providing overall cleanliness of assigned private residences and ensuring exceptional guest service in a friendly environment.

Commercial Real EstateReal EstateReal Estate Investment

Responsibilities

Ensure that each Member and guest receives outstanding guest service in a guest friendly environment which includes greeting and acknowledging every Member and guest, maintaining outstanding service standards, solid product knowledge and all other components of guest service

Empowered to guarantee total guest satisfaction, display hospitality and professionalism to our guests at all times, take pride in representing Yellowstone Club professionally with our Members and guests and assure that all transactions with guests are handled in a legal and ethical manner

Understand and apply all property safety and security procedures to maintain a secure and safe environment for employees, Members, and guests at all times. In the event of an accident or emergency, seek medical attention if necessary and contact your direct manager, the Director of Housekeeping, or Human Resources immediately

Maintain a favorable working relationship with all company employees to foster and promote a positive working environment

Clean and maintain luxury homes/luxury lodges from 1,000 sq. ft. up to 20,000+ sq. ft

Make beds/change linens

Clean bathrooms

Dust furniture, pictures, window ledges and shelves

Vacuum carpeted areas

Remove trash

Sweep, scrub, mop, polish hardwood, laminate, and specialty tiled floors

Clean kitchens

Stock room amenities such as towels and tissues

Deep clean and shampoo carpeted areas as needed

Report damage to supervisors

Maintain cleaning totes, carts, linen rooms and housekeeping equipment and supplies in neat and orderly fashion

Operate within various housekeeping teams to achieve an exceptional level of efficiency and quality

Ensure confidentiality and security of visited rooms and homes and maintain privacy of Members at all times

May assist with in-home laundry as needed

May assist in preparing new or renovated homes, including construction and design cleans

Comply with all Club policies, procedures, and standards of operation

Comply with OSHA standards for chemical handling

May assign duties/give instructions to other housekeepers

May operate vehicle to transport laundry/supplies/cleaning team between assignments and other locations on property (not required)

Perform all duties and responsibilities in a timely and efficient manner in accordance with established Club policies, procedures, and standards of service to achieve the overall objectives of this position

Meet departmental productivity, organization, punctuality/attendance, and consistency standards

Maintain a positive and respectful attitude

Treat Members, guests, vendors, customers and co-workers with professionalism and respect at all times

Maintain privacy of our Members at all times

Maintain a clean and neat appearance at all times

Communicate regularly and effectively with all employees, supervisors, managers, and directors/VPs

Perform work in a safe and high-quality manner

Project a favorable image of Yellowstone Club at all times

Must be able to work flexible work hours/schedule including evenings, weekends, and holidays. Long hours may be required due to business demands

Qualification

Housekeeping experienceBasic math skillsBasic technology knowledgeCommunication skillsProblem-solving ability

Required

High school diploma, GED or vocational training or job-related course work

3 months of housekeeping experience; hospitality setting desired, but not required

Basic knowledge of technology

Able to speak clearly and effectively with Members, guests, co-workers, vendors, and other Yellowstone Club departments

Able to write clearly and legibly

Able to perform basic math calculations

Ability to solve basic problems and/or know when it is necessary to get a manager to assist in problem solving

Must be able to work flexible work hours/schedule including evenings, weekends, and holidays

Frequent talking and/or hearing

Frequent lifting up to 25 pounds

Constantly required to use hands and fingers to handle or lift items

Constantly required to sit, stand, and walk, climb, or balance, and stoop, kneel, bend, crouch, or reach with hands and arms

Constantly required to use their vision to perform an activity such as but not limited to determining the accuracy, neatness, and thoroughness of the work assigned