Wawa, Inc. · 1 day ago
Head of Benefits and Wellbeing
Wawa, Inc. is dedicated to making life better every day and values its associates as the key to its success. The Head of Benefits and Wellbeing will lead the Benefits team in developing and executing Wawa's Total Rewards programs, focusing on enhancing recruitment and retention through effective benefits and wellbeing initiatives.
Responsibilities
Partner with the Director of Total Rewards, HR Systems and Analytics to define and drive the long-term plan and vision of the company’s Total Rewards programs; develop and maintain total rewards philosophy to ensure alignment with rapid growth
Lead change management and communications of total rewards philosophy and practices with management and team members; develop strategies to drive associate awareness and understanding of offerings through creative communication
Lead all aspects of the annual open enrollment process inclusive of eligibility calculations, plan renewals, plan changes, system changes and communication to ensure coordination of all parties and associate engagement in the process
Lead annual strategic planning, in partnership with Finance, on company-wide rewards programs and budgets and develop appropriate measures of return on those programs
Prepare benefit and wellness program expense budgets for all company organizations and determine allocation of expense among departments/stores and track actual expense against budget and prepare analysis explaining any deviation from budget
Manage internal reporting of plan metrics, including monitoring of the self-funded claims experience, and benefit plan expenditures to identify trends and make recommendations to minimize plan and budget risks. Define, analyze and communicate success metrics for all benefit, wellness and absence programs
Drive the development and documentation of procedures to streamline processes and ensure compliance with regulatory requirements
Maximize use of Workday and other technologies to creatively and accurately provide associates with benefits information and data
Drive the completion of regular benchmarking activities to ensure the Company’s benefit, wellness and absence programs are competitive and appropriate given the environment and promote internal awareness of the competitiveness of our plans
Ensure plans are administered according to plan provisions and in compliance with Federal, State and local laws and regulations, including IRS, ERISA, HIPAA, COBRA, Affordable Healthcare Act, etc. Study existing and new legislation; obtain qualified opinions; enforce adherence to requirements; advise management on needed actions
Manage vendor relationships and external service providers by building strong relationships and overseeing vendor performance
Collaborate with HR team, Finance, Legal, and other internal customers groups to promote our plans internally, drive efficiency and cost control, plan, and communicate updates and changes to plans and programs
Drive Total Rewards projects, and implement, communicate and oversee programs in support of new initiatives or changes
Collaborate with management across the Company, in the planning, implementation and monitoring of all Total Rewards plans. Serve as internal consultant and apply subject matter expertise to develop benefits plans strategies, identify gaps, plan processes, make necessary improvements and propose solutions to corporate leadership
Oversee all aspects of daily work of the Total Rewards team members. Provide overall direction and support for direct report(s) and monitor and assess individual work in accordance with high standards of excellence. Provide feedback, coaching, support, opportunities for development, complete performance appraisals, take corrective action when appropriate, and participate in hiring decisions
Qualification
Required
Minimum of five (5) years of health and welfare benefit plan strategic design, implementation, execution and evaluation of efficacy
Minimum of three (3) years of wellbeing program strategy, design and execution experience
Knowledge of administration of health, welfare and wellbeing programs
Benefit and wellness regulatory knowledge
Experience with defined contribution plans
Prior experience in successfully sourcing and managing multiple integrated external vendors
Project management experience
Minimum of 5 years supervisory experience
Highly skilled in Microsoft Office suite applications
Strategic thinking
Drive to innovate
Strong understanding of the benefits and wellness function
Analytical skills; high level of accuracy and attention to detail
Excellent written and oral communication skills
Independent thinker
Flexible, adaptable, able to work under pressure and handle multiple and competing demands
Excellent customer relationship and partnering skills
Excellent planning, prioritization and organizational skills
Highly motivated, self-starter, demonstrated confidence in working independently and strong team player
Willingness and ability to travel throughout Wawa, approximately 10% of the time
Preferred
Bachelor's degree in Human Resources Management, Business or health related field preferred or equivalent work experience
HRCI certification preferred
Extensive knowledge of HR Systems including benefit administration with Workday experience preferred
Company
Wawa, Inc.
Here at Wawa, the sky's the limit. Voted as “America’s Favorite Convenience Store,” Wawa operates a chain of convenience retail stores located in Pennsylvania, New Jersey, Delaware, Maryland, West Virginia, Indiana, Ohio, Kentucky, Virginia, North Carolina, Georgia, Alabama, Florida, and Washington D.C.
Funding
Current Stage
Late StageTotal Funding
$0.71MKey Investors
PennDOT
2023-08-15Grant· $0.71M
Leadership Team
Grahame Wood
Founder
Recent News
The Morning Call
2025-12-27
Dayton Daily News
2025-12-19
2025-12-14
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