PIH Health · 2 days ago
Front Office Representative II Gastroenterology
California, United States
Full-time
Onsite
Entry, Mid Level
$21/hr - $28.50/hr
2+ years expPIH Health is a nonprofit, regional healthcare network serving approximately 3 million residents. The Front Office Representative II works with the Office Manager to maximize front office efficiency, maintain positive relationships with patients, and resolve issues within the team.
Health Care
Responsibilities
Maximize front office efficiency and perform various procedures associated with routine patient encounters
Work closely with Office Manager and other members of the front office team to trouble-shoot and resolve problems
Maintain positive relationships with patients, family members, visitors, and fellow employees
Qualification
Required
Knowledge of computer keyboard and 10 key touch, ability to type at least 40 words per minute
Knowledge of computer practice management systems and other computerized systems (Microsoft Office programs, electronic health record systems)
Demonstrates good telephone management skills
Knowledge of ICD-9 CM and CPT coding systems
Good organizational skills
Ability to identify and solve problems
Demonstrates good communication skills, bilingual helpful
Formal training will be indicated by a high school diploma or equivalent
Must have knowledge of insurance, HMO procedures and medical terminology
Experience with ICD-9 CM and CPT coding systems
Ability to maintain composure & balance multiple priorities in a fast-paced environment
Preferred
Minimum 2 years front office & medical billing experience in a lead position
Company
PIH Health
PIH Health is a nonprofit, regional healthcare network.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Charlotte A. Weaver
PIH Health, Vice Chair, Finance Committee, Audit Committee, Executive Committee
Recent News
2025-11-10
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