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Acrisure · 1 day ago

Claims Associate

Oak Ridge, TN

Full-time

Onsite

New Grad, Entry Level

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. The Claims Associate is responsible for participating in the processing of insurance claims by performing various administrative duties such as reviewing claims forms, entering information into the claims management system, and handling incoming calls.

Financial ServicesInsuranceInsurTech

Responsibilities

Review insurance claims forms and related documents (e.g. medical records) for required information

Enter new claims setup information into claims management system (ClaimsXPress). Maintain existing files in claims management system

Print and prepare outgoing letters and forms on behalf of claims adjusters

Scan and sort incoming daily mail

Pay claim-related expenses when authorized

Handle incoming calls. Make outgoing calls as specifically required

Qualification

Insurance industry experienceBachelor's degreePolicy management softwareClient relationship buildingAttention to detailCommunication skillsOrganizational skillsTime management skillsCustomer focus

Required

Bachelor's degree in business, finance or other related discipline or associate's degree or an equivalent combination of relevant education and/or experience

Previous experience in the insurance industry, policy administration or customer service preferred

Strong attention to detail, excellent communication skills required, proficiency in using policy management software a plus

Understanding of insurance policies, regulations and industry standards a plus

Excellent organizational skills and time management skills to handle multiple tasks efficiently

Ability to build and maintain positive relationships with clients and colleagues

Results driven and customer focus