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Monarch · 1 day ago

Human Resources Manager

United States

Full-time

Remote

Mid, Senior Level

$70K/yr - $70K/yr

5+ years exp

Monarch is a company that provides life-changing care in communities across North Carolina and Rhode Island. The Human Resources Manager supports HR policies and processes, ensuring compliance and promoting a positive work environment while managing employee relations and operational excellence.

Non Profit

Responsibilities

Maintain, update, and provide guidance on HR policies, standards, and best practices

Serve as the Employee Relations liaison for service line operations, providing support on disciplinary actions, unemployment matters, conflict resolution, and company policy violations, and coordinating with senior HR leadership on issues related to state and federal laws, workplace compliance, and the safety of individuals supported by the agency

Support the Senior HR Director in managing complex employee relations issues, conflict resolution, and workplace investigations

Oversee the administration and compliance of Leave Management Programs. Work cooperatively with payroll department and risk management to process and coordinate all employee leaves and absences, including those relating to worker's compensation

Lead audit preparation and compliance efforts for MCO/LME, State, The Joint Commission, and Child Placement Services, ensuring Monarch’s compliance regarding patient safety and quality of care; including, but not limited to documentation preparation, collaboration with other departments, on-site visits...etc

Manage unemployment claims administration, including documentation submission and coordination with external agencies

Support wage audits by preparing records and responding to requests as directed

Conduct exit interviews; compile data; identify trends; and recommend improvements to employee retention strategies

Develop and maintain Standard Operating Procedures to support management and staff in understanding Monarch’s Employee Relations and Administrative processes

Serve as a liaison between Human Resources, Talent Acquisition, and Education teams to ensure process alignment

Collaborates with the Senior Director on departmental planning, policy updates, and process improvements across all departments to ensure alignment with policies, procedures, and agency-wide strategies

Partner with HRIS and IT teams to ensure accurate data entry, system maintenance, and reliable reporting

Provide HR metrics and analytics to inform strategic decision-making

Collaborate with Senior Human Resources Director in the development and implementation of performance management plans, including employee career development and agency succession plans. Counsel managers on the implementation of these programs to ensure alignment with Monarch’s mission, vision, and values, in assigned areas

Maintain trainings as required and requested

Demonstrate knowledge of and comply with all agency policies and procedures

Complete other duties as assigned

Driving and travel may be required

Qualification

Human Resource ManagementEmployee RelationsConflict ResolutionHR Policies CompliancePerformance ManagementData AnalyticsPHR/SPHR CertificationSHRM-CP/SHRM-SCP CertificationTraining ManagementTeam CollaborationCommunication SkillsProblem Solving