SpaceX · 1 day ago
Network Operations Technician (Starlink)
Redmond, WA
Full-time
Onsite
Entry Level
$29/hr - $34.50/hr
1+ years expSpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. As a Network Operations Technician, you will be directly responsible for operating the growing Starlink Network, executing operational responses to real-time network events and anomalies, and facilitating incident response to ensure minimal network downtime.
AerospaceManufacturingSpace Travel
No H1B
U.S. Citizen Only
Responsibilities
Detect and triage emerging anomalies on satellites, ground stations, terrestrial network interop, terrestrial network interconnections, network co-location sites, and internet points of presence
Provide centralized awareness and management of routine and emergency maintenance performed by SpaceX personnel and partner contractors
Execute rapid incident response for major network disruptions
Own investigation, troubleshooting and resolution efforts for common network issues
Provide advanced troubleshooting support and resolution for complex residential and enterprise escalations in coordination with internal teams
Measure, preserve, and improve the uptime and performance of the Starlink Network
Follow and improve processes used for operating the Starlink Network
Qualification
Required
High school diploma or equivalency certificate
1+ year of professional experience troubleshooting and operating computer systems in a network, IT, or security setting including but not limited to a Network Operations Center (NOC), Security Operations Center (SOC), Data Center Operations etc
Must be available for on-shift rotations
This position requires working 7 PM - 7 AM; 3 days on, 4 days off; then 4 days on, 3 days off
Must be able to work extended hours and weekends as needed
Preferred
Ability to take on projects that require taking initiative and developing new expertise
Ability to work effectively in a dynamic environment that includes working with fast changing needs and requirements
Experience in mission-critical operations where outstanding attention to detail and communication is required to ensure success
Industry recognized technical certifications (i.e. Network+, Security+, CCNA, JNCIA, etc)
Ability to perform network troubleshooting using packet captures and/or device telemetry to root cause network issues
Familiarity with modern networking technologies including but not limited to: Connectivity (MAC, WiFi, WDM, IPv4 and IPv6), Switching (STP, VLANs, QinQ), Routing (BGP, OSPF, IS-IS), Network services (DNS, DHCP, NTP, NAT), Network security (MACsec, ACLs) and Anti-DDoS measures
Knowledge and troubleshooting of common consumer devices (IoT, Home security and Smart devices)
Residential or business customer interaction experience, customer support preferred
Experience with debugging complex systems using data analysis
Basic software experience in Python, SQL, Bash or similar languages
Bachelor's degree in IT, Computer Science, Cybersecurity or STEM discipline
Benefits
Long-term incentives, in the form of company stock, stock options, or long-term cash awards
Potential discretionary bonuses
Ability to purchase additional stock at a discount through an Employee Stock Purchase Plan
Access to comprehensive medical, vision, and dental coverage
Access to a 401(k) retirement plan
Short and long-term disability insurance
Life insurance
Paid parental leave
Various other discounts and perks
3 weeks of paid vacation
10 or more paid holidays per year
Paid sick time in compliance with state and federal law
Company shuttles are offered to employees for roundtrip travel from select Seattle locations to the SpaceX Redmond office Monday to Friday
Company
SpaceX
SpaceX is an aviation and aerospace company that designs, manufactures, and launches rockets and spacecraft.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$11.78BKey Investors
Korea Investment PartnersIntesa SanpaoloAndreessen Horowitz
2025-12-12Secondary Market
2025-09-10Secondary Market
2025-08-13Secondary Market· $10M
Leadership Team
Elon Musk
Founder, CEO & CTO
Bret Johnsen
CFO
Recent News
Oman Observer
2026-01-25
legacy.thefly.com
2026-01-23
Company data provided by crunchbase