General Dynamics Information Technology ยท 12 hours ago
Data Center Technician
USA MD Rockville
Full-time
Onsite
Mid, Senior Level
$81K/yr - $92K/yr
5+ years expGeneral Dynamics Information Technology is a global technology and professional services company that delivers consulting, technology, and mission services. They are seeking a Data Center Technician to support the National Institutes of Allergy and Infectious Disease (NIAID), responsible for maintaining and supporting the physical infrastructure of the data centers.
Artificial Intelligence (AI)Cloud ComputingConsultingCyber SecurityInformation Technology
Responsibilities
Collaborate with other members of the Data Center team as well as other operations teams within NIAID to manage and maintain the datacenters according to defined policy
Provide support for implementation, troubleshooting, and maintenance
Provide data center support to respond to emergency incidents that affect mission-essential services
Monitor, engage and oversee vendors and subcontractors supporting the data centers
Install, configure, and decommission physical servers, network equipment, and storage systems
Monitor datacenter systems and equipment to identify and resolve issues promptly, including network connectivity, power, cooling, and hardware failures
Manage network cabling, power distribution units (PDUs), and connections for all hardware. Ensure proper labeling and documentation for all cabling setups
Follow data center documentation as assigned
Working with the Datacenter manager to coordinate the installation and maintenance of data center equipment
Track inventory of datacenter equipment, hardware, and consumables. Manage parts, spares, and supplies required for daily operations
Responsible for racking and stacking of servers and related devices
Maintain accurate documentation of procedures, configurations, and incidents. Prepare reports on system performance, downtime, and maintenance schedules
Assist other team in performing root cause analysis for operational issues as they occur
Qualification
Required
High school diploma and 5+ year of experience working in data centers, network operations or hardware support roles
Familiarity with enterprise server and networking equipment from vendors like Dell, HP, Cisco, etc
CompTIA A+, Network+
Familiarity with power systems, cooling, and environmental controls in a datacenter setting
Experience with cabling standards and best practices (CAT6, fiber, etc.)
Knowledge of hardware troubleshooting and replacement (servers, switches, storage devices)
Knowledge of rack standards, properties and selection criteria, and power rail/strip options, cold aisle/hot aisle containment
Experience with quickly diagnosing and resolving technical issues with minimal supervision
Ability to working in tight spaces and datacenter environments
Ability to lift and move heavy equipment (up to 50 lbs.)
Must be able to obtain and maintain a NIH public trust
Preferred
Associate's or bachelor's degree in information technology, Computer Science, or related field preferred
Certified Data Center Professional (CDCP): Covers fundamentals of data center design, management, and operations
Data Center Certified Associate (DCCA) or equivalent
Familiarity with StruxureWare Data Center Expert software
Ability to document processes and procedures clearly
Experience monitoring environmental sensors and determining issues prior to impact to systems
Datacenter-specific certifications (e.g., Cisco CCNA, VMware VCP)
Strong communication skills to interact with team members and stakeholders
Track record of working effectively within a team, and support to peers toward improved processes and results
Ability to work in a climate-controlled datacenter environment with potential exposure to loud noise, fluctuating temperatures, and confined spaces
Benefits
A variety of medical plan options, some with Health Savings Accounts
Dental plan options
A vision plan
A 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match
Full flex work weeks where possible
A variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
Short and long-term disability benefits
Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance
Company
General Dynamics Information Technology
General Dynamics Information Technology is an IT consulting company that specializes in cyber security, AI, and quantum computing. It is a sub-organization of General Dynamics.
10001+ employees
H1B Sponsorship
General Dynamics Information Technology has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (32)
2024 (27)
2023 (36)
2022 (19)
2021 (18)
2020 (13)
Funding
Current Stage
Late StageLeadership Team
Paul Nedzbala
Senior Vice President
Ben Buckley
Vice President and General Manager
Recent News
2026-01-03
2025-12-16
Business Wire
2025-11-20
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