Discovery Land Company · 21 hours ago
Lodgekeeper - Summer '26
YC Yellowstone Club Operations, Big Sky, MT, US
Full-time
Onsite
New Grad, Entry Level
$19/hr - $19/hr
0+ years expDiscovery Land Company operates Yellowstone Club, a private residential community in Big Sky, Montana. The Lodgekeeper role focuses on maintaining cleanliness in public and common areas while ensuring exceptional guest service and adhering to safety and security procedures.
Commercial Real EstateReal EstateReal Estate Investment
Responsibilities
Ensure that each Member and guest receives outstanding guest service in a guest friendly environment which includes greeting and acknowledging every Member and guest, maintaining outstanding service standards, solid product knowledge and all other components of guest service
Empowered to guarantee total guest satisfaction, display hospitality and professionalism to our guests at all times, take pride in representing Yellowstone Club professionally with our Members and guests and assure that all transactions with guests are handled in a legal and ethical manner
Understand and apply all property safety and security procedures to maintain a secure and safe environment for employees, Members, and guests at all times. In the event of an accident or emergency, seek medical attention if necessary and contact your direct manager, the Director of Housekeeping, or Human Resources immediately
Maintain a favorable working relationship with all company employees to foster and promote a positive working environment
Clean all assigned Public/Common areas of the Club in strict accordance with standards
Assist with member laundry as needed
Perform a variety of cleaning activities, including but not limited to, sweeping; scrubbing; mopping; dusting; polishing; vacuuming; sanitizing and shampooing
Travel from building to building in all weather conditions. Assist with resupply of facilities on-mountain, accessible by ski lift or gondola
Conduct deep cleans of all Public/Common areas as assigned
Ensure all Membership Public/Common areas, locker rooms, rest rooms, departmental offices, and Employee areas are maintained and inspected according to standards
Operate within various Lodgekeeping teams to achieve an exceptional level of efficiency and quality as they relate to Lodgekeeping services
Follow assigned checklists, cleaning instructions and regularly meet deadlines
Maintain cleaning totes, carts, linen rooms and housekeeping equipment and supplies in a neat and orderly fashion, keeping a consistent inventory of all consumables and replacing appropriately
Report all necessary maintenance issues to supervisors or management immediately
Comply with all Club policies, procedures, and standards
Comply with OSHA standards for chemical handling
Converse with the Membership and guests at a high level, being aware of their needs and being able to follow through on meeting those needs
Ensure confidentiality and security of our Members and the Public/Common areas being cleaned, maintaining privacy of Members and Club facilities at all times
Perform all duties and responsibilities in a timely and efficient manner in accordance with established Club policies, procedures, and standards of service to achieve the overall objectives of this position
Meet departmental productivity, organization, punctuality/attendance and consistency standards
Maintain a positive and respectful attitude
Treat Members, guests, vendors, customers and co-workers with professionalism and respect at all times
Maintain privacy of our Members at all times
Maintain a clean and neat appearance at all times
Communicate regularly and effectively with all employees, supervisors, managers, and directors/VPS
Perform work in a safe and high-quality manner
Project a favorable image of Yellowstone Club to Members and guests at all times
Must be able to work flexible work hours/schedule including evenings, weekends, and holidays. Long hours may be required due to business demands
Qualification
Required
High school diploma, GED or vocational training or job-related course work
3 months of experience in a housekeeping, janitorial or commercial laundry setting; hospitality setting desired, but not required
Basic knowledge of technology
Able to speak clearly and effectively with Members, guests, co-workers, vendors, and other Yellowstone Club departments
Able to write clearly and legibly
Able to perform basic math calculations
Ability to solve basic problems and/or know when it is necessary to get a manager to assist in problem solving
Must be able to work flexible work hours/schedule including evenings, weekends, and holidays
Long hours may be required due to business demands
Benefits
Free transportation to and from Bozeman
Complimentary shift meals
Health Benefits for all Seasonal Employees
401k eligibility and bi-weekly match
Access to onsite fitness center 24/7
Discounted Employee Housing in Big Sky or Gallatin Gateway
Discounts to over 1000 retailers through ADP LifeMart and Expert Voice
End of season employee appreciation day and retail sale
Access to Employee Store in Bozeman
Participate in Hike, Mountain Bike, and Disc Golf Employee Days
Company
Discovery Land Company
Discovery Land Company is a real estate company specializing in luxury residential private club communities and resorts.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$17.35M2017-03-22Series Unknown· $17.35M
Leadership Team
Michelle Ngo
Chief Financial Officer
Schuyler Joyner
Partner
Recent News
2025-11-05
2025-10-16
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