Vice President Ultimate Rewards Program Management jobs in United States
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JPMorganChase · 13 hours ago

Vice President Ultimate Rewards Program Management

position450 W 33rd St, New York, NY, 10001, US
timeFull-time
remoteOnsite
seniorityMid, Senior Level
money$133K/yr - $190K/yr
date5+ years exp

JPMorganChase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals. As a Vice President Ultimate Rewards Program Management, you will play an integral role in the strategic direction, development, and execution of the Ultimate Rewards program, driving customer engagement and loyalty through innovative offerings and cross-functional leadership.

Asset ManagementBankingFinancial Services
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Develop and execute the long-term strategy for the Ultimate Rewards program, aligning value proposition with business goals
Identify and implement new features, customer experiences, and partnerships to enhance program value
Lead cross-functional teams (finance, product, marketing, analytics) to deliver program initiatives
Manage day-to-day operations of the Ultimate Rewards program for a seamless customer experience
Collaborate on program budgets, financial performance, and KPIs in partnership with finance and Card teams
Monitor and manage program expenses, identifying opportunities for cost optimization
Analyze customer data and market trends to inform program enhancements and personalization strategies
Drive member acquisition, engagement, and retention through targeted campaigns and communications
Ensure program compliance with regulatory requirements and internal policies
Identify and mitigate program risks
Foster a collaborative, growth-oriented team culture

Qualification

Loyalty program managementAnalytical skillsCross-functional leadershipFinancial acumenProject managementStakeholder managementCommunication skillsGrowth mindset

Required

Bachelor's degree in Business, Marketing, Finance, or related field; MBA preferred
5-7+ years of experience in loyalty/rewards program management, preferably in financial services or consumer products
Proven track record of developing and/or managing loyalty programs
Strong analytical skills and attention to detail
Ability to own ambiguous projects and operate in a complex, highly matrixed environment
Experience translating detailed insights into actionable, data-driven strategies
Ability to identify opportunities, develop recommendations, gain buy-in, and drive outcomes
Excellent leadership, communication, and stakeholder management skills
Experience managing multiple, large-scale projects and cross-functional teams
Growth mindset and collaborative approach

Preferred

Knowledge of regulatory and compliance requirements related to loyalty programs
Experience in loyalty/rewards program management, strategy, or related field
Strong financial acumen with experience managing large budgets
Strong presentation and stakeholder management skills
Experience with developing and executing program cost optimizations
Experience with analyzing customer data analysis and personalization strategies
Ability to adapt to changing business needs
Track record of fostering positive team culture

Benefits

Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching

Company

JPMorganChase

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With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
dateFounded in 2000
location
New York, New York, USA
people-size10001+ employees
web-link
https://www.jpmorganchase.com/

H1B Sponsorship

JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)

Funding

Current Stage
Public Company
Total Funding
unknown
1998-02-01IPO

Leadership Team

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Allison Beer
CEO of Card Services and Connected Commerce
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Dan Mendelson
CEO, Morgan Health
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