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The Cigna Group · 22 hours ago

Third Party Management Advisor – Global Technology & Operations

Philadelphia, PA

Full-time

Hybrid

Mid Level

4+ years exp

The Cigna Group is dedicated to improving the health and vitality of those they serve. The Third-Party Management Advisor is responsible for governance, vendor and risk management, and relationship management processes supporting the Technology & Operations organization, while coordinating across various domains to align with strategic objectives.

CommercialHealth CareHospitalInsuranceMedical

Responsibilities

Responsible for delivering strategic guidance and governance for assigned supplier relationships, including the following:

Tracking and reporting supplier performance against established criteria on a regular basis

Managing governance actions and resolving issues throughout the assigned portfolio

Conducting scheduled Enterprise Business Review sessions with internal business partners, matrix partners and suppliers

Applying analytical skills to assess and improve processes, focusing on ongoing enhancement of supplier management and operational workflows

Accountable for developing effective relationships with Technology & Operations business stakeholders to understand their business portfolio and implement supplier-based solutions for their needs, which includes:

Navigating complex environments with evolving strategies and priorities

Facilitating discussions between Cigna senior leaders and supplier counterparts

Supporting overall business requirements, enterprise agreements, service level agreements, and statements of work through strategic planning

Besides vendor and portfolio management duties, the TPM Advisor supports cross-functional initiatives, coordinating and executing projects in areas such as technology, print & distribution, and AI applications

The TPM Advisor is expected to identify opportunities for process improvement and efficiency, analyze existing workflows, suggest enhancements, and oversee implementation of best practices for third-party engagements

Qualification

Third Party ManagementVendor ManagementContract NegotiationAnalytical SkillsRelationship ManagementMicrosoft Office SuiteProcess ImprovementProject CoordinationAI FamiliarityCommunication Skills

Required

Strong presentation, written, and verbal communication skills for interactions with various leadership levels

Ability to prioritize tasks and perform effectively in an environment with high ambiguity and fast-paced activity

Proficiency with Microsoft Word, Excel, PowerPoint, and familiarity with artificial intelligence tools

Preferred

At least 4 years' experience in third party management, procurement, or operations and management is strongly preferred

Experience building and maintaining relationships with Senior and Executive levels inside and outside the organization to accomplish results through contracted engagements

Experience preparing, modifying, and reviewing contracts – including Service Level Agreements, Master Service Agreements, and Statements of Work

Demonstrated negotiation and third-party management skills; direct negotiation experience with internal and external partners is preferred

Bachelor's degree in supply chain management or a related field is strongly preferred