Customer Development Manager FMS jobs in United States
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Ryder System, Inc. ยท 10 hours ago

Customer Development Manager FMS

positionBuford, GA
timeFull-time
remoteOnsite
seniorityMid, Senior Level
money$60K/yr - $70K/yr
date5+ years exp

Ryder System, Inc. is seeking a Customer Development Manager FMS to manage assigned accounts and enhance customer interest in Ryder's services. The role involves maintaining customer relationships, ensuring service delivery, and anticipating customer needs to drive sales growth.

Fleet ManagementLogisticsSupply Chain ManagementTransportation

Responsibilities

Maintain regular and consistent contact with customers to meet customer requirements
Develop sales penetration plan
Segment account base by opportunity for growth and potential for risk
Present Ryder services and capabilities
Develop relationships with all customer buying influences
Develop complete understanding of customers business, goals and objectives
Work with RIL to develop opportunities for the application of those services as appropriate
Serve as facilitator between customer and Ryder departments or Ryder vendors
Ensure contracted services are delivered to customer
Orchestrate the development of a productive working relationship with the customer
Maintain appropriate customer contact
Understand and manage customer satisfaction perception
Conduct regularly scheduled customer reviews
Monitor CSI results by account
Develop knowledge base of competitive alternatives
Contribute to an effective transition of accounts sold
Proactively anticipate problems through continuous dialogue with customer & Ryder staff
Supply customer with information regarding operational performance
Learn customers business & operations
Training and improvement of sales skills, industry knowledge and personal growth needs
Performs other duties as assigned

Qualification

Sales experienceCustomer relationship managementFinancial data analysisProblem solvingInterpersonal skillsCommunication skillsTeamworkTime managementDetail oriented

Required

Bachelor's degree required in Business, Marketing, Transportation or equivalent experience
Five (5) years or more demonstrated consecutive sales and customer relationship management experience in prior sales responsibilities required
Demonstrates problem solving skills
Strong verbal and written communication skills
Effective interpersonal skills
Ability to analyze and interpret financial data
Ability to leverage customers financial data to determine needs and solutions match
Ability to work within various geographic and demographic environments
Ability to guide, engage, and impart knowledge to others
Willingness and ability to work with and mentor new sales employees
Ability to work independently and as a member of a team
Ability to work in team concept while holding self fully accountable
Flexibility to operate and self-driven to excel in a fast-paced environment
Capable of multi-tasking, highly organized, with excellent time management skills
Detail oriented with excellent follow-up practices

Benefits

Comprehensive health and welfare benefits
Medical
Prescription
Dental
Vision
Life insurance
Disability insurance options
Paid time off for vacation
Illness
Bereavement
Family and parental leave
Tax-advantaged 401(k) retirement savings plan

Company

Ryder System, Inc.

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Glassdoor3.5
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We perfect the supply chains people depend on.
dateFounded in 1933
location
Miami, Florida, USA
people-size10001+ employees
web-link
http://ryder.com/en

Funding

Current Stage
Public Company
Total Funding
unknown
1978-01-13IPO

Leadership Team

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Robert Sanchez
Chief Executive Officer
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John Diez
President and Chief Operating Officer
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Recent News

MarketScreener
Ryder Acquires Truck Service Depot
2026-01-06
MarketScreener
Ryder System, Inc. (NYSE:R) acquired Truck Service Depot LLC.
2026-01-06
MarketScreener
Ryder System elects Tammy Romo to its board of directors
2025-12-19
Company data provided by crunchbase