STEM Search Group ยท 6 days ago
IT Manager (Servers/Systems & Support)
Greenville-Spartanburg-Anderson, South Carolina Area
Full-time
Onsite
Mid, Senior LevelSTEM Search Group is seeking an IT Manager to lead and develop a small IT team focused on Service Desk and Systems Administration. The role involves overseeing daily IT operations, managing the IT Service Desk, and ensuring stable infrastructure while aligning IT capabilities with business needs.
ConsultingRecruitingStaffing Agency
Hiring Manager
Penn Sanders
Responsibilities
Lead and develop a small IT team split between Service Desk and Systems Administration, setting clear priorities and accountability
Own day to day IT operations, ensuring reliable support, stable infrastructure, and minimal business disruption
Manage the IT Service Desk, including ticket workflows, SLAs, escalations, and continuous improvement
Oversee systems side infrastructure including servers, identity, endpoints, backups, security, and cloud resources
Plan and deliver multiple concurrent IT projects without dropping the ball or burning out the team
Serve as the point person for Microsoft technologies including Office 365, Teams, Active Directory, Windows Server, and Azure
Partner with leadership and business teams to align IT capabilities with real world business needs
Qualification
Required
Deep, hands-on experience managing an IT Service Desk in a professional environment
Strong background in systems administration and infrastructure management, not just theory
Proven track record of successfully running multiple IT projects at the same time
Expert level experience across the Microsoft stack including O365, Teams, Active Directory, Windows Server, and Azure
Experience leading small technical teams with a mix of support and systems responsibilities
Preferred
Familiarity with ITIL practices and service management frameworks is a plus
Bonus points for experience supporting Power Platform and Dynamics 365
Company
STEM Search Group
STEM Search Group offers recruitment services for tech, engineering, life sciences, healthcare, and startup roles.
Founded in 2020
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Blake Coleman
Co-Founder
Penn Sanders
Co-Founder
Company data provided by crunchbase