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Rochester Regional Health · 10 hours ago

Program Coordinator, Personalized Recovery Oriented Services (Full-Time, Days)

Rochester, NY

Full-time

Onsite

Mid, Senior Level

$70K/yr - $100K/yr

Rochester Regional Health is a healthcare provider focused on outpatient mental health services, seeking a Program Coordinator to lead clinical and operational efforts. The role involves providing clinical leadership, managing program staff, and ensuring superior patient care and compliance with regulations.

Health CareHospitalMedicalPrimary and Urgent CareWellness

Responsibilities

Communicates appropriately with referral sources, collateral contacts significant to patient care, and quality monitoring committees or offices, as needed, and in a timely and complete manner

Monitors compliance with Department and State regulations and standards for patient care and documentation. Assists in the implementation and monitoring of program goals and objectives as well as patient care initiatives

Supports and monitors utilization of the electronic documentation system. Completes all required documentation in a timely and comprehensive manner, serving as role model for team members

Provides leadership and is responsible for the day-to-day functioning of the clinical team or program staff

Develops clinical programs in collaboration with Program and Department leadership, and evaluates success

Provides initial and ongoing assessments, and works with patients to develop and implement objective, measurable, and realistic treatment goals and aftercare objectives for discharge planning

Provides individual and group therapy, and monitors patient response to medications, in collaboration with the staff psychiatrist

Maintains a designated caseload, and/or a designated volume of clinical service (such as crisis intakes, no-show group facilitation, etc) and works to achieve a low percentage of failed appointments, guiding team members to do the same

Ensures that functional, efficient processes occur at the team level relative to patient referrals, admissions, treatment and discharges

Monitors the skills, interests, treatment efficacy, productivity, and schedules of team members in order to determine the assignment of patients and to ensure that the highest standards of patient care are practiced

Assists the Manager / Director or Psychiatrist with the interviewing, hiring, and training of new staff, and implements staff development and training initiatives