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OpenWorks | Facility Management · 1 day ago

Sales Development Representative

Phoenix, AZ

Full-time

Onsite

Entry Level

1+ years exp

OpenWorks is a dynamic and innovative facility management company with over 40 years in business, recognized on the Inc. 5000 and Franchise 500 lists. They are seeking a Sales Development Representative to drive new customer acquisition and expand existing relationships, supporting the company's growth strategy through proactive outreach and lead management.

Facilities Support Services

Responsibilities

Drive new logo acquisition through outbound prospecting

Support current logo expansion, uncovering new opportunities within existing accounts

Follow up quickly and professionally on inbound marketing-qualified leads (MQLs)

Prospect into net-new accounts in our core verticals using calls, email, and LinkedIn

Build and manage target lists of operations, facilities, and property decision-makers

Use OpenWorks' messaging and sales frameworks to secure qualified first-time appointments for our AEs

Engage current customers to identify new locations, services, and divisions where OpenWorks can add value

Run structured outreach into "like-new" logo accounts (dormant, under-penetrated, or newly assigned) to generate fresh pipeline

Partner with Account Executives/Account Managers on strategies to expand within large, multi-site portfolios

Quickly follow up on inbound MQLs from marketing campaigns, events, and the website

Qualify prospects based on fit, need, timing, and decision-making process

Convert qualified leads into high-quality meetings and opportunities for the sales team

Own your numbers: activity levels, meetings set, and pipeline generated

Track all outreach, conversations, and progress in HubSpot CRM, keeping data clean and up to date

Leverage sales tools to run consistent, multi-touch campaigns

Share feedback from the field with Sales and Marketing to improve campaigns, messaging, and targeting

Qualification

Outbound prospectingCRM managementSales engagement toolsSales Development experienceCommunication skillsCompetitiveCoachableResilientOrganized

Required

1–3 years of experience in a Sales Development, Business Development, or Inside Sales (SDR/BDR) role

Demonstrated success with outbound prospecting (cold calls, cold emails, LinkedIn outreach)

Experience handling inbound leads and turning them into qualified meetings/opportunities

Strong communication skills - clear, confident, and professional on the phone and in writing

Organized and disciplined in using a CRM (HubSpot or similar) to manage your day and your pipeline

Competitive, coachable, and resilient - you like feedback, love winning, and bounce back quickly

Preferred

Experience selling into operations, facilities, property management, or industrial/logistics environments

Familiarity with multi-site or multi-location customers

Prior exposure to sales engagement tools

Benefits

Medical

Dental

Vision

401(k)

PTO

Company

OpenWorks | Facility Management

OpenWorks is a national leader in facilities management, providing unparalleled quality and customer service through robust technology solutions and a proven network of elite service providers.

Founded in 1983

Phoenix, Arizona, USA

51-200 employees